Applies tools, techniques and processes to track and log activities, ensuring user compliance. Leads technical analysis discussions and delivers supporting artifacts. Responsible for completing tasks within committed timeframes and communicating effectively across teams. Assignments are mid to long-term projects.

Provide front-line support for Dynamics 365 applications, assisting end users with technical issues and queries as an initial point of contact resolving basic issues, aiming for a high level of customer service and efficient issue resolution.

As an EaaS Analyst at Hummingbird, you will be responsible for providing managed services application support to clients, using your expertise in system configuration, workflow design, and application analysis. You will collaborate closely with client stakeholders to refine processes, address needs, and contribute to the development of best practices.

The Implementation Specialist participates and contributes to the successful completion of assigned client implementation project activities of Mitratech’s HRC suite, including requirements analysis, software configuration, data analysis, testing, and go-live support. The role involves planning, researching, and analyzing customer business needs, providing recommendations, and managing projects from start to finish.

Serve as a deployment manager for the client’s linear technology, facilitating technology construction deployments. You will manage scope, schedule, budget, risk, and contractor performance, ensuring timely elevation of project issues. Collaboration with various stakeholders is a key part of this role.

Enhance organizational efficiency and effectiveness by evaluating and improving business processes through technology solutions. This involves determining operational objectives, analyzing requirements, designing workflows, and maintaining comprehensive system documentation to support ongoing process improvement and cost reduction. Actively support the organization on multiple projects.

The Systems Integration Project Manager (PM) will assist in the planning deployment and testing of the above and below ground WMATA Radio Communications Systems. The PM will collaborate to develop and implement Test Plans, Procedures, and documentation in compliance with contractual requirements. The PM will manage sub-projects from inception to completion, including tracking and evaluation of project performance.

As an Implementation Specialist, you'll be responsible for successfully onboarding psychiatric practices onto our platform and services. You'll serve as the primary point of contact during implementation, coordinating across teams to ensure a smooth transition and driving practice adoption and success.

This volunteer role optimizes technology platforms like Slack and Jira to improve the work experience of volunteers, reporting to the Agile technology lead and involving investigation, administration, and support. Responsibilities include exploring add-ons, contributing to administration, developing training modules, and holding information sessions.

As a Help Desk Technician, you will answer incoming calls/emails from customers to provide basic help desk support and troubleshoot user problems. You'll provide professional customer service and timely resolution or escalation of issues, accurately log all service requests, and exercise patience and professionalism during stressful situations.