Provide second‑level support for technical issues involving desktops, laptops, printers, mobile devices, software, and networks
Troubleshoot and resolve complex incidents, escalating when appropriate
Mentor and guide Level 1 analysts, assisting with incident resolution and skill development
Dyopath is a company that turns everyday work into meaningful impact with its L.O.V.E. philosophy—Living Our Values Every Day. They have an award-winning culture with a collaborative environment where achievements are celebrated.
Supervise a team of analysts supporting the Epic Hospital Billing application.
Ensure reliable operations and timely issue resolution, driving collaboration.
Oversee project planning and implementation, using best project management practices.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.
Answer IT support calls and aim to resolve tickets.
Manage and resolve user tickets received via email.
Troubleshoot system installations and perform upgrades via Azure.
Equus Workforce Solutions is a leading provider of workforce development services in North America. They have a dedicated and passionate team, focusing on the development, design, and delivery of demand-driven workforce solutions, and they value diversity and inclusion.
Deliver modern, human-centric HR solutions that improve workplace experiences
Support client engagements with a focus on delivery excellence, strategic alignment, and outcomes
Serve as a trusted advisor throughout the engagement lifecycle
livingHR is a remote-first, professional services "work agency" created to make work better. They partner with organizations to deliver human-centric, future-of-work-ready HR-managed services, professional services, and products. They believe in taking exceptional care of their people so they can deliver exceptional outcomes for clients, partners, and communities.
Provide advanced technical support for desktop systems, applications, and peripherals.
Diagnose and troubleshoot hardware and software problems, implementing effective solutions.
Assist end-users with technical queries, providing clear guidance and support.
Outpost creates stunning visual effects for film and episodic projects. They believe in making people matter and building a creative environment where everyone feels valued and respected. The company is ambitious and growing quickly, focusing on nurturing personal connections and celebrating collective successes.
Review IT service tickets for completeness and accuracy.
Identify missing information in tickets and flag quality issues.
Support improvement initiatives related to ticket quality.
KOSTAL Group is a global, family-owned German company that develops market-leading solutions for the solar and automotive industries. The company was established in 1912 and employs about 20,000 people at 47 locations in 22 countries.
Providing user support for technical issues (remotely).
Monitoring systems and responding to requests.
Basic database administration.
Futurum Technology helps startups get things done. They employ more than 50 IT specialists and aim to help people and companies around the world develop and improve IT solutions.
Responsible for the design, build, testing, training, and support of the Electronic Health Record (EHR) systems Hospital Billing (HB) application.
Play a pivotal role in the optimization and configuration of EHR system and collaborates with cross-functional teams.
Independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities.
Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually. It is one of the nation’s leading health systems with nearly 57,000 employees and physicians and is headquartered in Ontario, California.
Act as the primary functional expert for assigned clients.
Manage and prioritize a queue of support requests, enhancement needs, and small-scale projects.
Conduct regular system reviews and recommend optimization opportunities.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.