Become technically proficient in the NetDocuments suite of products
Troubleshoot technical problems and resolve issues for customers using the NetDocuments platform
Manage and respond to your backlog of Support Cases in a timely fashion
NetDocuments is a cloud-based content management and productivity platform for legal professionals. They foster an inclusive, diverse environment encouraging creative ideas and innovation, supported by peers and leadership to achieve goals as a unified team.
Provide operational support to production practices and issues and suggest areas for improvement.
Monitor, review, troubleshoot, and correct EDI issues and make necessary changes to prevent the same issues from reoccurring.
Analyze business processes and ensure compliance with controlled processes according to established protocols.
DentalXChange provides electronic data interchange (EDI) solutions for the dental industry. They are committed to creating an inclusive environment for all associates.
Provide advanced technical support for software applications used by the organization.
Troubleshoot and resolve complex application issues, including user errors, system bugs, and data discrepancies.
Perform root cause analysis and work with development teams or vendors to resolve software issues.
DYOPATH is known for outstanding IT service. We bring the same dedication internally: toward each other, valuing teamwork, achievement and a L.O.V.E. philosophy— Living Our Values Every Day.
Serve as the first point of contact for user-submitted Tinman issues via Teams and JIRA.
Monitor, respond to, and resolve support tickets efficiently and professionally.
Maintain thorough documentation of system bugs, resolution paths, and repeat issue trends.
Better is an AI-native mortgage and home equity finance company, revolutionizing the financial markets. They have funded over $110 billion in loans and raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry.
Translate client needs into actionable solutions that can be implemented via the Mariana Tek platform.
Xplor provides cloud-based technology solutions, helping small and medium-sized businesses manage their operations. They have a purpose of helping people to succeed and strive to build connections with their clients through their products.
Lead technical onboarding for new clients, including implementation, setup, and ensuring service launch.
Partner with client IT to analyze and implement system interfaces, maintaining existing interfaces.
Act as a higher-level technical resource for support tickets, troubleshooting and coordinating resolutions.
Rater8 is a leader in healthcare reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator serving over 25,000 providers and are a "Great Place to Work™", offering unlimited career growth.
Provide engineering remote support diagnoses for external and internal customers.
Resolve technical issues from end user’s contacts and proactive notification systems.
Integrate technical knowledge and business understanding to create solutions for customer.
HP is a technology company. They believe that business exists when people work together to accomplish something collectively which they could not accomplish separately. They uphold a zero-tolerance policy towards discrimination and treat everyone with respect.
Manage workload and prioritize projects effectively.
Diagnose issues using data dumps and logs, articulate solutions.
Xsolla provides tools and services for video game developers, helping them fund, distribute, market, and monetize their games. They operate as the merchant of record and have helped over 1,500+ game developers reach more players and grow their businesses.
Serve as the initial point of contact for end user inquiries, delivering timely, high-quality support via phone, email, and chat to Care Access frontline staff.
Build and maintain strong, trust-based relationships with end users by demonstrating empathy, active listening, and a deep understanding of their day-to-day workflows and challenges.
Translate technical concepts into clear, practical guidance that enables frontline teams to operate efficiently and confidently.
Care Access aims to improve the future of health for everyone. They bring research and health services to communities by using research locations, mobile clinics and clinicians. They are dedicated to ensuring everyone has the opportunity to understand their health, access care, and contribute to progress.
Oversee strategic and operational aspects of the enterprise telephony and telecom portfolio.
Lead and manage the telephony support team, providing mentorship and development.
Ensure telephony services support new market launches and meet business expectations.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, enhancing existing teams with compassion and commitment.