Provide functional and technical support to end users working within the Epicor ERP program, managing projects and deliverables.
Coordinate delivery of Epicor ERP implementation across regions to all Trexon business units, interacting with cross-functional teams.
Participate in the full project lifecycle including requirements gathering, design, development, testing, training, and go-live support.
Trexon is a dynamic and growing organization with multiple business units. The company culture values collaboration across diverse teams and continuous improvement.
Work tickets via web-based ticketing system, phone, or live chat from admins, faculty, staff, and student end-users.
Validate and clarify the issue reported and answer how-to questions.
Replicate, troubleshoot, and describe simple bugs and keep thorough records in the ticketing system.
Instructure is dedicated to amplifying people's potential by creating intuitive products for learning and personal development. They simplify relationships and inspire further education and career growth by empowering smart, creative, and passionate individuals.
Provide remote IT support to over 4000 users across the business.
Partner with People Team to process changes, onboarding and offboarding requests.
Install, configure, and troubleshoot software packages - including operating systems and 3rd party applications.
National Debt Relief, founded in 2009, aims to help consumers deal with debt and is a trusted debt relief provider. They have assisted over 450,000 people, settling over $10 billion in debt, rated A+ by the Better Business Bureau.