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As CTO, define and communicate SalesCloser.ai’s technical vision and ensure alignment with business goals. Oversee global Engineering, DevOps, Data/Analytics, QA, Security, and IT functions. Contribute directly to the codebase and architectural work as needed, especially during critical projects.
Oversee the organization’s IT strategy, security compliance, and technology budget. Manage an IT team, optimize SaaS workflows, and ensure seamless integration across business systems. Balance strategic planning with operational execution, solving complex technical challenges, and enabling scalable growth.
Lead the end-to-end onboarding and implementation for US-based Enterprise and Mid-Market customers. Design scalable, API-driven solutions leveraging Sprinto’s integrations, workflows, and automation capabilities. Translate customer use cases into viable solutions using creative configuration, integrations, or process workarounds.
This role involves delivering exceptional customer experiences while resolving technical queries related to cloud-based healthcare applications. Success requires troubleshooting system issues and understanding administrative workflows in long-term care and medical facilities, as well as providing support to clients managing, configuring, and using our clinical applications.
The IT Support Manager is responsible for overseeing and operating the full lifecycle of internal technology used by EFY employees, ensuring stability, security, cost efficiency, and operational excellence. This includes device management (Mac & Windows), SaaS licensing, hardware operations, internal systems, and delivering fast, reliable and high-quality support in a remote-first organization.
Serve as the primary escalation point for unresolved cases from the Frontline team. Reproduce complex issues within sandbox or test environments to determine root cause. Conduct detailed log analysis, API tracing, and SQL-level data validation. Identify software defects and collaborate directly with Product Management & Engineering on debugging, verification, and fix validation.
Combining creative thinking, methodical requirements analysis, and a relentless drive to break complex problems into elegant solutions, Senior Solution Architects design and configure systems tailored to optimize and streamline customers' business processes, enabling them to harness the full potential of their data. Approximately 10% travel required.
Looking for a smart, curious, and resourceful human to join the IT and Security Operations team at UpGuard, where you’ll solve problems, improve systems, and help to scale how they support and secure the environment. The role focuses on core IT operations with hands-on support, break/fix work, and meaningful contributions to enterprise and departmental IT enhancements. You’ll help shape how they evolve, and be right at the heart of driving the systems and support that make it all possible.