You will lead and grow a team of skilled Technical Implementation Managers (TIMs) who are critical to the success of Red Canary’s customer onboarding process. You will provide strategic direction, mentorship, and operational oversight to ensure customers are set up for success with Red Canary’s solutions.

Oversee IT support and manage incoming IT tickets from employees, ensuring timely resolution; troubleshoot hardware, software, and network issues for both remote and on-site employees; implement and enforce IT security best practices.

Provide expert advice to clients on cloud adoption strategies, aligning technology with business objectives, optimization, innovation roadmaps, and driving digital transformation, helping them leverage their data and deliver better outcomes. Requires deep GCP knowledge and client relationship skills.

Veeva Systems is seeking a driven, self-motivated Lead Consultant to empower enterprise companies with cloud-based technology, specifically Veeva’s Vault Development Cloud, which helps organizations eliminate silos and transforms business processes. You will lead IT Operations for Veeva’s R&D SaaS solutions and function as a Primary customer liaison.

As an Implementation Manager, you will lead our clients’ onboarding and implementation process, ensuring they unlock the full potential of Level AI to enhance the customer experience. You will be responsible for understanding client business requirements, facilitating data integrations, configuring and training on the Level AI products, all while driving efficient time to value.

Proactively communicate and document issue status to internal teams and customers, while using standard tools like Salesforce and Jira to track and manage issues. This role requires technical expertise and problem-solving skills to diagnose and resolve customer reported problems plus excellent support via phone, web-based tools and email.

As a Technical Consultant, you will be a member of the Veeva Systems Professional Services group providing consulting and technical architecture design on project teams implementing Veeva Vault R&D applications and Vault Platform cloud solutions to companies in the life sciences industry. This is a customer-facing role.

The Scrum Master II for Entegral is responsible for leading 2 or more self-organizing teams, facilitating the Kanban & Scrum processes using agile methodology, managing the product delivery execution, removing impediments to progress and assessing and coaching the scrum team to improve efficiency. The Scrum Master supports the Product Managers with managing the product backlog.

Lead customer discoveries and develop implementation strategies based on requirements gathered while collaborating with Product & Engineering to set plans and timelines against customer outcomes. You will use your technical creativity to overcome ambiguity and design highly customized solutions for customers leveraging all aspects of our circular technology platform.

The Technical Support Engineer - Tracking and Telematics role is a Subject Matter Expert that manages, tracks, diagnoses, and troubleshoots cases in Technical Support, trains other employees, identifies larger issues, and alerts stakeholders, utilizing tools developed by the engineering team to modify user/vehicle data for resolving support issues.