The Technical Support Engineer will answer product questions and debug technical issues for both current customers and prospects, taking ownership from the moment the customer reaches out all the way through submitting the PR for the fix. The role involves writing and maintaining internal and external documentation, and designing processes to drive efficiency and collaboration across teams. This role requires someone who enjoys fast-paced startup environments, solving problems, and working cross-functionally.
Job listings
Manage and maintain with a deep understanding of all IT infrastructure, including networks, devices, and cloud services. Provide technical support to all employees, troubleshooting hardware, software, and network issues. Oversee the procurement, deployment, and maintenance of end-user devices. Manage the IT budget, allocating resources and licenses efficiently and tracking expenses.
Own service desk operations and drive internal systems excellence. Responsible for both leading support operations and administering core business tools, continuously improving how our systems run. Troubleshoot complex issues, lead ticket flow design, standardize internal processes, and partner with automation engineers and InfoSec to evolve how IT supports the business.
The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team, consulting with customers and configuring the ServiceNow Platform products based on configuration best practices to accelerate and drive customer business outcomes. This role involves creating and delivering platform solutions, supporting engagement efforts, advising customers, and leading design workshops.
We are looking for a Technical Product Specialist to join our dynamic EMEA Sales team. This role is critical in accelerating local implementation timelines and supporting technical aspects of the sales process across the region. You will act as a technical liaison between Sales, Product, and Customer Success, ensuring our prospective and new customers experience a smooth, fast onboarding.
Seeking an experienced Mirakl Solution Consultant to drive successful marketplace implementations for retail & CPG clients. You'll serve as the technical authority on the Mirakl platform, guiding customers through architecture design, integration, and scaling strategies to build high-performing marketplaces.
Work directly on live Digital Twin deployment projects as a Junior Deployment and Activation Coordinator. Use industry knowledge and understanding of building systems to support the collation, review and processing of multiple disparate datasets to build Digital Twins to deliver customer value through Willowβs product capabilities and Activate Technology. Assist with evaluating and scoping integrations. This role offers the opportunity to grow and nurture a key strategic account.
As a Sr. Technical Consultant, you'll be the functional and technical expert, consulting with customers and configuring ServiceNow products based on best practices. The goal is driving customer business outcomes by accelerating consumption, adoption, and satisfaction on the ServiceNow platform.
Fluidstack is looking for a Head of Corporate IT to build and lead our internal IT function, responsible for building and scaling the internal systems, tools, and devices that power our global team, including identity and access management and compliance. This role owns corporate technology infrastructure and employee-facing IT operations, ensuring high availability, optimized cost, and an excellent user experience. As our first dedicated IT leader, you'll build the foundation for a modern, scalable, secure internal environment that supports rapid growth.
As an Implementation Services Associate, you will develop deep expertise in Reify Healthβs cloud-based SaaS products and play a critical role in ensuring the accurate and timely configuration, data processing, and deployment of our solutions. You will have the important responsibility of ensuring that clinical research professionals have an overwhelmingly positive, valuable experience when using OneStudyTeamβs SaaS products.