We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.
Job listings
Manage the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the computer/data center including day-to-day operations of data centre ensuring the smooth functioning of critical infrastructure. Monitor system performance and capacity, safeguarding uptime, and reliability of all data center operations. Inspire and contribute to the improvement in team process, technology innovation and automation.
2000w PTO
Seeking a highly skilled IT Helpdesk Technician to join our dynamic IT team. As an integral part of our organization, you will provide essential support to internal users, ensuring efficient operation of their systems and resolving technical issues promptly. Thriving in a fast-paced environment while enjoying problem-solving with excellent communication skills is needed for this role.
$45,000–$59,613
USD/year
Provide customer support for IT related issues reported via the phone, email, voicemail and customer submitted incidents. Communicate courteously and effectively to ensure customer and service level standards are successfully met. Anticipate and proactively respond to customer needs, making sure reported issues are documented in detail and resolved or properly assigned. The Service Desk operates 24/7 365 days per year.
$5–$6
USD/year
We are seeking a dedicated and detail-oriented remote L1 Technician to join our IT support team in Philippines. The ideal candidate will provide first-level technical support to end-users, ensuring timely resolution of hardware and software issues. Responsibilities include responding to and resolving technical support requests, troubleshooting hardware and software issues, and documenting support requests.
This role involves providing helpdesk support to the Army at the Pentagon, offering end-user services for VIPs and staff to ensure secure and continuous operations. The candidate will manage and support IT hardware and software assets, acting as a liaison between end users and helpdesks. Responsibilities include addressing software and hardware problems, installing new hardware, and logging all requests into the Army Enterprise Service Management Platform using ServiceNow.