Manage secure access platforms, enterprise VoIP systems, and core IT operations for a global, remote-first organization. Excel at solving complex technical issues, ensuring network reliability, and working with security-focused enterprise tools such as Zscaler, RingCentral/TalkDesk/Twilio, Intune, Microsoft 365, Google Workspace, and AWS. Serve as a key technical resource supporting Zscaler (ZIA/ZPA/ZCC), voice/communications systems, and internal IT infrastructure.
Job listings
We are seeking a reliable, tech-savvy, and customer-focused Tier 1 Service Desk Technician to join our IT team. This position is responsible for providing first-level support for end-user IT issues, including hardware, software, and basic networking problems. This role requires a hands-on approach to assisting employees with day-to-day technical issues and setups. Youβre welcome to work remotely in the USA.
Europe
5w PTO
This role supports the IT Compliance & Governance Manager by ensuring secure, compliant, and efficient IT operations across Laminar and requires an experienced professional capable of resolving all types of IT issues and improve governance processes, offering growth potential.