This HubSpot CRM Specialist will oversee CRM administration, ensuring seamless integrations, data integrity, and efficient workflows. Key responsibilities include system monitoring, troubleshooting, reporting, and user training. This role will also support cross-functional teams with process improvements and data-driven insights.

A Service Desk Analyst is the first line of contact with our clients, troubleshooting and resolving basic technical issues while ensuring customer satisfaction. Effective communication and staying cool under pressure is essential while assisting clients or escalating to the correct team; attention to detail and technical aptitude are key.