Corporate datacenters and regional offices LAN/WAN network services development and support. Corporate wireless network (Wi-Fi) services development and support. Network equipment and services troubleshooting/monitoring. NetOps documentation/processes/procedures/knowledge base management.
Job listings
Connect with Securly's Remote Talent Community as a technically-minded communicator with a service-first approach who is detail-oriented, organized, and confident managing multiple implementations. Solve customer problems in real time and deploy EdTech or SaaS solutions in complex environments. Partner cross-functionally with support, engineering, and product teams, and guide customers through technical onboarding with clarity and empathy.
You will understand customer technical environments, gather insights, and map architecture solutions to business outcomes. You will act as the voice of the customer, driving feedback and identifying gaps. As a key element within the Rackspace support infrastructure, you will provide high-level technical support to customers, applying problem-solving techniques and suggesting alternatives to enhance the stability and security of customer solutions.
DMI is seeking an NOC Analyst to monitor devices, platforms, and services within a network environment. The analyst will manage NOC team shift coverage, provide direction and training to NOC staff, ensure efficient resolution of service requests and incidents, and assist with service-related projects. Responsibilities include analyzing LANs/WANs, isolating problems, recommending reconfigurations, and preparing network resource reports.
We're on the lookout for a Senior Technical Lead—a hands-on, sharp-minded problem solver who thrives on both the technical and people sides of IT. You're comfortable writing PowerShell scripts as you are coaching junior techs. This role blends leadership, technical escalation, client interaction, and process ownership into one dynamic position.