Design, deploy, and support servers, storage, and virtualization platforms.
Implement and support Microsoft technologies like Windows Server and Microsoft 365.
Manage and troubleshoot client networks including WAN/LAN, VPNs, and firewalls.
Red Cup IT, Inc. is a managed service provider. They specialize in designing, implementing, and supporting client infrastructure across on-premises and cloud environments.
Liaise with Development, Support, and Implementation teams to provide the best possible experience to our clients.
Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting.
Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing.
Applied Systems transforms the insurance industry with innovative software and services. They have 40+ years of experience in the Insurtech game, and they foster a culture built on values that make them indispensable to each other.
Resolve escalated technical issues from Level 1 support within defined SLAs.
Serve as a point of contact for advanced troubleshooting of hardware, software, and network-related issues.
Monitor and maintain IT systems, including servers, networks, and applications.
Honu Services, located in Kailua, Hawaii, empowers clients and optimizes their potential through cost-effective and exceptional operational support. They provide small businesses within the government contracting industry with specialized operational support services, holding certifications in ISO 9001, 20000-1, and 27001 standards.
Serves as the first point of contact for end-user technical support, both onsite and remote.
Responsible for triaging and resolving a wide range of help desk requests, providing both basic and advanced technical support.
Manages the desktop and laptop environment—covering hardware setup, software installations, updates, and lifecycle maintenance.
Stratus is the market leader in brand implementation and maintenance, transforming how national brands connect with their customers. They have locations across the country and a corporate headquarters in Mentor, Ohio, offering endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.
Configure and maintain endpoint management baselines in Intune.
Support hybrid identity systems, including Entra ID and on-premises Active Directory.
Execute patching and lifecycle workflows for operating systems and common applications.
Sentinel Blue provides enterprise-class cybersecurity to small and medium sized businesses. They foster a fun, dynamic environment, encouraging employees to learn new things and build their skills.
Own endpoint management across client environments.
Operate and manage hybrid identity systems.
Drive patching and lifecycle execution.
Sentinel Blue is dedicated to providing enterprise-class cybersecurity to small and medium-sized businesses. The company fosters a fast-paced, innovative environment that encourages continuous learning and exposure to emerging technologies.
Provide in-depth analysis and technical support of applications.
Maintain system integrity by researching and installing application patches.
Monitor system performance and recommend improvements.
Jobgether is a platform that connects job seekers with companies. They use AI-powered matching process to ensure applications are reviewed quickly and fairly. The company seems innovative, leveraging AI in its operations.
Provide exceptional customer service for technical support via phone, e-mail and online requests.
Represent the customer to ensure serviceability and product quality, and track, prioritize, resolve, and incorporate issues into product releases.
Assist customers in the installation and deployment of Keeper’s software products, and track and monitor all support cases to ensure timely resolution and follow-up.
Keeper Security is a cybersecurity software company that protects organizations and people in over 150 countries. They are a pioneer of zero-knowledge and zero-trust security that is built for any IT environment providing an AI-enabled, cloud-native platform that protects users, devices, and infrastructure from cyber attacks.
Identify, troubleshoot and resolve issues in a timely manner with minimal oversight
Assist with the creation of proposals on technical specifications and requirements for purchasing of new servers and networking equipment
Since 1991, Hyland's mission is to help employees, customers and partners exceed their potential with their industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do. We've grown to a company of nearly 4,000 strong.
Lead the internal IT Helpdesk team, ensuring timely support for hardware, software, connectivity, and access issues across the organization.
Oversee the design, implementation, and maintenance of enterprise IT infrastructure.
Ensure enterprise-wide compliance with cybersecurity best practices (NIST, ISO 27001, SOC 2).
AireSpring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security. They have earned a stellar reputation by taking service and support to the next level, delivering an award-winning customer experience and have delivered 20 years of outstanding service.