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Red Cup IT, Inc.
Red Cup IT, Inc.
3 open remote positions
Red Cup IT, Inc. is an established Managed Service Provider (MSP). They deliver IT support to clients across multiple industries in a fast-paced, team-focused environment.
Open Positions
Troubleshoot hardware, software, and network issues, manage tickets. Provide customer experience in a fast-paced, team-focused environment. Participate in onboarding of new users and collaborate with senior engineers on escalations.
Windows 10/11
Microsoft 365
Networking
Customer Service
Monitor, maintain, and administer client servers, workstations, and network devices. Respond to and resolve Level 2/3 support tickets and escalations. Plan, design, and implement infrastructure projects such as server builds, virtualization, cloud migrations, and security improvements.
Windows Server
Active Directory
DNS
Design, deploy, and support servers, storage, and virtualization platforms. Implement and support Microsoft technologies like Windows Server and Microsoft 365. Manage and troubleshoot client networks including WAN/LAN, VPNs, and firewalls.
Windows Server
Active Directory
VMware
Azure
AWS