As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. This role involves contributing to Configuration Management and Infrastructure as Code, developing tools in Python, bash, and JavaScript, and driving enhancements for large scale automation projects. You'll also design and implement procedures for maintenances where automation is not possible.
Telvista is seeking a motivated and customer-focused Help Desk Tier I Technician to join their IT Support team to help users resolve technical issues efficiently and professionally. As the first point of contact for support requests, you will provide front-line troubleshooting, escalate complex issues, and deliver an outstanding customer experience in this role.
Provide relief and sustainable resolution to issues within our infrastructure. Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues. Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design. Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
As a Delivery Manager, you’ll be dedicated to one of our key clients, a major provider of Private Cloud services being responsible for leading delivery teams and ensuring the successful execution of both projects and managed services. You’ll play a crucial role in developing the business relationship with clients by identifying growth opportunities and expanding our service scope.
You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers.
SPORTSENGINE is looking for a Senior Infrastructure Engineer to build our next big thing in platform growth. In this role, you’ll join the Infrastructure Engineering Team and help to migrate the tools and systems that power how we deliver the options to connect to fans around the world. If you enjoy solving complex problems, building for scale, and making a measurable impact – we’d love to meet you.