Remote Information technology Jobs • Networking

Responsible for the conceptual design in Veeam technology, architecture and the technical solution using multiple technologies and corresponding vendors (Veeam and IBM TSM). Guarantees realization, implementation and functionality of the developed solution. Consultancy for potential customer in presales period, analysis of customer demands, conversion of the requirements into a technical specification, evaluation of production costs.

We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.

The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements, focusing on architecting and project management of availability solutions, including data protection and monitoring, and is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Connect with Securly's Remote Talent Community as a technically-minded communicator with a service-first approach who is detail-oriented, organized, and confident managing multiple implementations. Solve customer problems in real time and deploy EdTech or SaaS solutions in complex environments. Partner cross-functionally with support, engineering, and product teams, and guide customers through technical onboarding with clarity and empathy.

The Implementation Specialist participates and contributes to the successful completion of assigned client implementation project activities of Mitratech’s HRC suite. These implementation project activities include requirements analysis and definition, configuration of software, operational and data analysis, testing, and go-live support for our clients. The Implementation Specialist plans, researches, and analyzes the business needs of the customer, and then provides recommendations along with the risks and issues involved with each alternative to the client.

Lead the IT Engineering function, with responsibility for both existing and green-field corporate technology, manage a global team of IT engineers, administrators, and support staff, as well as being a significant hands-on contributor. Implement, maintain, and extend corporate applications for productivity, security, and connectivity, including line-of-business systems owned by cross-functional peers.

Design, implement and manage enterprise backup and recovery solutions using IBM TSM/Spectrum Protect and Veeam, ensuring data protection across virtual, physical, and cloud environments. Perform backup scheduling, retention policy management and capacity planning. Monitor and troubleshoot backup/restore operations. Collaborate with teams to ensure reliable data protection strategies.

The Service Desk Specialist's role will utilize advanced troubleshooting knowledge to quickly and effectively resolve client computer and account-related issues. This involves receiving new and escalated requests, prioritizing, documenting, and actively resolving end-user help requests. This particular role will help to cover our weekend support, working two 12-hour shifts on the Saturday and Sunday, and two 8-hour shifts on Monday and Tuesday.

The Networking Remote Field Service Engineer (L1) provides professional remote technical support to clients by identifying and resolving technical incidents and problems, ensuring all requests, process events and resolution incidents result in zero missed service level agreement conditions.

The IT Manager is responsible for overseeing the design, implementation, and management of the company's unclassified IT infrastructure and systems, supporting the technical design strategy for the corporate network, and managing related projects. This role ensures operations are seamless and secure, in compliance with organizational security requirements.