Remote Information technology Jobs • Problem Solving

Provides primary support to customers encountering problems using CDK’s products and solutions. Responds to customer product inquiries and facilitates inquires through systems in order to provide answers to common questions and problems. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.

As a full-time Technical Support Engineer (TSE), you would be responsible for troubleshooting technical issues for Transacts client base. You will be interfacing with our clients via phone or online, using strong customer services and troubleshooting skills to communicate well with customers and co-workers.