Provide first-level support for Workday ERP and iCIMS users, troubleshooting issues and escalating complex cases.
Perform system testing, gather functional requirements, and document solutions for system enhancements.
Assist with data analysis, reporting, and end-user training materials to improve system adoption and efficiency.
US Anesthesia Partners is the highest-quality single-specialty anesthesia practice in the United States. With over 6,000 employees across 10 states, the company fosters a collaborative culture focused on empowering people to advance exceptional care.
Provide comprehensive administrative and business support across all functions.
Develop and maintain operational and supply chain reports and Power BI dashboards.
Perform data analysis and create executive-ready visualisations for business reviews.
B&J provides business support services including administration, reporting, and analytics. The company supports executive teams across operations, supply chain, commercial, and finance functions.
Lead and support the User Support team to ensure timely, accurate resolution of user issues and consistently exceed service standards.
Monitor workflow via phone, email, and action lists, while providing resolution for escalated calls and acting as a liaison across internal teams.
Assist management with employee performance, training, and corrective actions while maintaining broad knowledge of HIPAA regulations and ROI processes.
MRO provides release-of-information (ROI) services, helping healthcare organizations manage medical record requests and maintain compliance. The company promotes a team-oriented culture focused on service excellence, quality assurance, and professional development.
Administer and configure Workday across Core HCM, recruiting, onboarding, benefits, payroll, and talent processes.
Serve as primary Tier 1 and Tier 2 HRIS support, resolving issues and performing root-cause analysis.
Develop and maintain custom reports, dashboards, data extracts, and integrations while ensuring data integrity.
Meridian Bioscience is a fully integrated life science company developing, manufacturing, and distributing innovative diagnostic products. We are a collaborative, innovative organization seeking passionate individuals to create cutting-edge solutions.
Manage, track, and update internal revenue and invoicing trackers, including month-end responsibilities and reporting.
Explore solutions and new techniques for business improvement, including process flows, design, and documentation.
Gather and prepare data from internal systems, databases, Excel, and flat files to support analytics.
PrimeVigilance is a global pharmacovigilance specialist that helps clients navigate regulations while keeping patient safety at the center of every decision. With a global presence, its culture is built on kindness, flexibility, growth, and belonging.
Own daily maintenance and configuration of the GTM technical stack, including CRM administration, integrations, and data governance.
Partner with Sales, Marketing, and Customer Success to triage issues, translate business requirements into scalable configurations, and evaluate new tools.
Maintain reliable data flows and enforce data quality standards across the GTM toolset to support revenue reporting and forecasting.
Ashby builds a suite of products that empower talent leaders, recruiters, and hiring managers to drive better hiring outcomes with data-informed strategies. The company is backed by Y Combinator and top-tier investors, growing over 100% year-over-year, and counts global leaders like Snowflake, OpenAI, and Shopify as customers.
Compile data-driven reports for senior stakeholders and build Looker dashboards.
Perform root-cause analysis and automate processes using SQL and Google Sheets.
Manage incidents and create dynamic burndown plans to predict service recovery.
Monzo is a digital bank on a mission to make money work for everyone, offering accounts, savings, investments, and pensions in the UK. With a focus on award-winning customer service and financial education, Monzo has grown significantly and fosters an inclusive, diverse culture.
Monitor remote support and technology systems, review reports and alerts, and troubleshoot technology concerns.
Assist with equipment installations and system setup, and coordinate with program teams, vendors, and other departments.
Provide training and ongoing support to staff, maintain documentation, and help identify opportunities to expand technology use.
At Dungarvin, we are dedicated to making a positive difference in the lives of individuals with intellectual and developmental disabilities, mental health needs, and complex medical needs. We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all.
Administer, configure, and troubleshoot Business Continuity Management tool suite systems.
Support end users and stakeholders by enhancing dashboards, reports, and automated workflows.
Collaborate with teams and vendors to resolve issues and ensure compliance and adoption.
CNA is an insurance company providing commercial and specialty insurance products and services. It is a large employer with a culture focused on inclusion, employee engagement, and continuous learning.
Implement, configure, and support CareDx software platforms and HL7 interfaces.
Troubleshoot and resolve system issues related to databases, operating systems, and application interfaces.
Provide ongoing customer support and ensure compliance with SLAs while managing project timelines.
CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. The company offers a competitive total rewards package and fosters a culture where every employee contributes to improving patient outcomes.
Provide administrative support to maximize selling time for the sales team.
Support Groups, Meetings, and Business Development with detail-oriented coordination.
Maintain strong communication and organizational skills while using Microsoft Outlook and data entry.
Drury Hotels is a family-owned and operated hotel system that makes every guest feel welcome and at home. With 6,100+ team members across 150 hotels in 30 states, we focus on hospitality excellence and personal growth.
Provide technical support and assurance across Control Room Support, managing incidents, problems, and changes in an ITIL-aligned environment.
Support major incident response, root-cause analysis, and change review while maintaining clear documentation and knowledge.
Collaborate with stakeholders, share expertise, and drive improvements, automation, and service integrity.
NEC Software Solutions, part of NEC Corporation, develops software for emergency services, transport, and public services. With 3,000+ employees, it supports governments, hospitals, and police to improve public outcomes.
Provide customer support on NMI software products via online tickets and phone.
Onboard new customer accounts and train them on our onboarding and reporting tools.
Create and update customer and internal documentation to ensure clear processes.
NMI is a global leader in payment technologies, enabling software and sales professionals to deliver payment innovations. It fosters a creative, inclusive culture focused on customer success, continuous improvement, and employee wellbeing.
Audit and review new hire and rehire data from applicant tracking systems, resolving discrepancies.
Perform data entry functions within Oracle, including personal, payroll, and tax information.
Support internal and external teams by answering questions, prioritizing special projects, and testing system changes.
Advantage Solutions is a leading North American sales and marketing agency specializing in outsourced sales, merchandising, category management, and marketing services for food and consumer packaged goods. They bridge the gap between manufacturers and retailers to provide consumers access to products.
Support Workday finance areas: procurement, expenses, banking, accounting, projects, budgeting.
Configure security, business processes, data loads, integrations, and custom reports.
Monitor tickets, resolve issues, and collaborate across teams.
Ipas works globally to expand access to safe abortion and contraception, partnering with organizations across Africa, Asia, and Latin America. The organization fosters a workplace free from discrimination and inequity, supporting reproductive health and rights for women and girls.
Provide expert technical support, installation, maintenance, and repair of Brainlab systems at hospitals and clinical sites.
Deliver remote and on-site troubleshooting, diagnostics, upgrades, and proactive service checks.
Collaborate with sales, engineering, and clinical support teams to ensure a seamless customer experience.
Brainlab develops, manufactures, and markets software-driven medical technology that enables improved, more-efficient, less-invasive patient treatments. Founded in 1989, the company employs around 2,400 dedicated people across 25 locations worldwide.
Conduct quality audits, data checks, and record validations to ensure system accuracy.
Build and distribute operational reports, and drive process improvements with automation tools.
Collaborate cross-functionally, resolve data discrepancies, and deliver administrative support.
OpenTable is an industry leader in restaurant technology, helping restaurants thrive and diners book tables. Part of Booking Holdings, it has millions of diners and 70,000+ restaurant partners, with a culture centered on hospitality.
Collect and organize information for user manuals, training materials, installation guides, proposals, and reports.
Edit functional descriptions, system specifications, user manuals, and other customer deliverables and documents.
Maintain systems, programming, and operations documentation, procedures, and methods, including a current internal documentation library.
Horizon Industries Limited is an IT and management consulting firm based in the Washington, DC area, providing full-cycle consulting and management support to private and public sectors. Founded in 1996, the company prides itself on a diverse, employee- and family-centric culture.
Provide technical integration support for Evoplay's software products, managing and supporting integrations into external projects.
Communicate with partners and clients via corporate chats and tools, maintaining tech documentation and admin panels.
Analyze player gaming activity and manage alerts, working in shift rotations (day/night, 2/2 schedule).
Evoplay is a leading iGaming provider recognized for its innovative approach to game development and technological solutions. The company fosters a teamwork culture of like-minded people passionate about a common goal and games, with a portfolio of over 200 titles presented worldwide.
Own the Dayforce systems strategy, including Core HR and Time & Attendance configuration.
Directly manage the HRIS Analyst and serve as final approver for configuration changes and escalations.
Translate business requirements into MVP-first solutions and build trusted stakeholder relationships across HR, Payroll, Finance, and IT.
Hims & Hers is a leading health and wellness platform that provides personalized care from diagnosis to treatment to delivery. They are a public company (NYSE: HIMS) with a talent-first flexible/remote culture focused on diversity, wellness, and belonging.