Ashby

Reporting to the Director of Community & Developer Operations, this role will execute and scale AI training client partnerships, working closely with leadership to implement strategic initiatives and manage day-to-day partnership operations and developer success. You will manage partnerships, drive communication, maintain documentation and collaborate with platform partners and internal teams.

Manage community communications across multiple channels and provide proactive support, leveraging AI tools to streamline processes. Coordinate community programs, track success, and maintain community data. Assist with member requests, updates, and metrics tracking, contributing to process improvements and special projects.

Be the primary contact for all things IT, and continue the build-out of our IT function. There will be some user-facing support as well as work in the backend systems we use (e.g., Okta). Reassess processes and tools as the company grows, setting a high bar for your work and the work of others, is responsive, and considers the long-term effects and challenges when addressing a problem.