As a Customer Success Manager, you will be responsible for a portfolio of accounts within our “medium touch” engagement model, driving product adoption, maximizing customer value, and performing proactive activities to mitigate churn risks and uncover expansion opportunities. You will serve as the primary advocate for the customer and work with cross-functional teams.

As the Customer Success Manager on the Kiddom team, you will be the driving force in helping teachers maximize their experience on Kiddom. You will work directly with teachers, schools, and internal teams to ensure successful onboarding, implementation, and ongoing satisfaction and success with the product.

Looking for a Customer Success Specialist Intern to join the customer success team. Ideal candidates have interest in the data domain and relish the challenge of navigating through complex organizational dynamics. This role involves budgetary analysis, data collection, deploying engagement models and identifying opportunities.

Be the primary point of contact for clients in the Broker Channel, working with sales, product, operations, marketing, and support teams. Manage processes for broker channel accounts, facilitate customer transitions, and present plan data. Serve as a consultant, providing advice on benefits, compliance, and wellness programs.

The Trade Client Services Coordinator (TCSC) is a highly motivated professional with at least 3 years of successful operational experience in specialty pharmacy. The TCSC will have primary responsibilities for the management of manufacturer, payor and strategic partners requiring enhanced operational support. The position is responsible for the co-development of long-term account strategy and supporting the Specialty Trade Account Executive for their assigned clients.

As a Customer Success Manager, you will lead customers in their transition to an AI-driven economy in the world’s most vital sector, bridging the gap between our customers and our AI and Product teams and helping doctors and nurses integrate AI into their daily workflows. Your role is at the heart of customer interactions within Corti, ensuring relationships and trust are built, accounts grow, and opportunities emerge.

The Customer Success team is the first line of contact for merchant customers. As the Customer Success Manager (CSM), oversee a team of Customer Success Specialists, who are product experts and problem solvers, and train customers on how to set up workflows in the product, and help users troubleshoot issues. Inform product development by proactively contributing insights from customer interactions.

Ensure that all customers continue to get exceptional value from brightwheel and stay customers for a long time. Retain SaaS revenue through consultative engagement and product recommendation by understanding needs of each customer. Partner with internal leadership teams to own customer escalations to resolution, and provide regular Voice of Customer feedback.

As a Customer Success Manager, your role is vital in maintaining the satisfaction and success of our customers as they leverage the power of our flagship product, NodeZero. This position requires a background in cybersecurity, a customer-first mindset, and a talent for fostering strong relationships.

As a Customer Success Manager, you'll build strong relationships with clients, understand their challenges deeply, and show them how Inato's technology can address their needs. You will focus on building engagement and loyalty by showcasing product value and helping shape the product roadmap.