Job Description
FourKites is looking for an ambitious and experienced Customer Success Manager to join the team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with the Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product.
About FourKites
FourKites is a data-driven startup that is changing the Supply Chain industry through real time tracking and end-to-end visibility.