Litify is looking for a Customer Success Manager to join our team, and you might be the right person! As a CSM you will monitor and manage a portfolio of client accounts to drive adoption, desired outcomes, and ultimately ensure retention and contract renewal. This position will be remote, with occasional travel to client sites and our NY headquarters.
Troubleshoot technical issues and provide actionable recommendations via chat, email, phone, and screen sharing. Engage with customers to ensure satisfaction. Maintain expertise in 10DLC and stay up-to-date on company products and services. Gather and share customer feedback with relevant teams to improve products and processes.
This is a shift-based role, working from 2 :00 PM to 10:00 PM CET , with a focus on supporting our U.S.-based customers. The Customer Success Manager will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our customer. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success.
PartsBase is seeking a Manager of Customer Success to lead and develop a team of 4–6 Customer Success Managers supporting customers across APAC and the Middle East. This is a player-coach role that drives team performance, ensures smooth customer onboarding, drives platform adoption, and increases retention and growth. It's a great fit for someone who’s ready to step up as a people manager while still staying close to customers and results.
The Customer Success Manager (CSM) cultivates and maintains strong relationships within assigned accounts; ensuring high levels of customer satisfaction and recognition of ROI that lead to strong renewals and growth opportunities. You will support executive decision makers, monitor account health, and drive retention and expansion through business value reviews.
As a Customer Success Business Partner, you're responsible for the successful deployment, user adoption, and ongoing health of our customers and their Anaplan solutions. As the primary contact, you will collaborate with Partners and Professional Services to ensure smooth implementation, high ROI, and long-term success.
The Strategic Customer Success Manager works closely with Samsara’s largest Fleet customers to understand their unique challenges, advising on how to leverage Samsara for their needs, and becoming their long-term strategic partner. This role is cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product.
The Technical Success Manager (TSM) role at Ushur combines deep technical acumen with strategic customer partnership. As Ushur continues to lead as an AI-native company, TSMs are the bridge between product expertise and customer success strategy, driving adoption, expansion, and advocacy for our most strategic customers. This is Ushur’s version of a GTM Engineer.
As a Customer Support Specialist, you’ll work closely with our customers to identify, investigate, escalate and advise them on their questions and concerns. Day to day, your interactions with our customers directly impact their ability to run their teams efficiently. You’ll work closely with our global support team to efficiently identify, solve, escalate and advise our customers.
This individual contributor role will focus on becoming the go-to expert on Opus1’s product, shaping how the Customer Experience team builds knowledge, how customers learn, and how Opus1 maintains strong product documentation. You'll play a central role in ensuring every customer-facing teammate is empowered with the right product insights, and every customer has access to clear, accurate, and up-to-date guidance.