Remote Customer service Jobs · Consulting

Job listings

Global Unlimited PTO

  • Own adoption and success for a portfolio of Fieldguide advisory customers, driving usage, outcomes, and retention.
  • Actively work inside the product to configure workflows and templates, helping advisory teams modernize delivery methods.
  • Collaborate cross-functionally to provide practitioner-level feedback and influence product roadmap priorities.

Fieldguide builds software that automates and streamlines assurance and audit work for cybersecurity, privacy, and financial audit practitioners. They are a remote-first startup backed by top investors, with an inclusive and supportive team culture.

  • Act as a trusted C-suite advisor owning post-sale customer relationships to drive satisfaction and retention.
  • Lead high-complexity transformations in strategic accounts, aligning ServiceNow capabilities with customer business objectives.
  • Partner with sales and Impact teams to identify risks, opportunities, and ensure product adoption and renewals.

ServiceNow is a global market leader providing AI-enhanced cloud platform that connects people, systems, and processes to help organizations work smarter. Founded in 2004, the company serves over 8,100 customers worldwide, including 85% of the Fortune 500, with a culture focused on innovation and making the world work better.

$100,000–$120,000/yr

  • Lead workflow discovery to understand customer processes and design future-state solutions that improve efficiency.
  • Guide customers through adoption and organizational change to drive measurable outcomes.
  • Develop reusable patterns and playbooks to scale consulting expertise across engagements.

Axuall is a clinical workforce intelligence company built on a national real-time practitioner data network, enabling healthcare organizations to accelerate onboarding and improve workforce planning. It is backed by over two dozen leading healthcare organizations and promotes a diverse, equitable, and inclusive workplace.