Remote Customer service Jobs · Leadership

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  • Provide exceptional client service through virtual channels, including Zoom and phone appointments.
  • Develop leadership skills by coaching team members and contributing to a positive remote environment.
  • Receive structured mentorship, professional training, and performance-based advancement opportunities.

This company provides client service and leadership development opportunities for remote professionals. The company size is not specified, but it offers structured mentorship and a supportive remote culture.

  • Provide exceptional customer service to help clients access valuable benefits.
  • Work remotely with a flexible, self-managed schedule.
  • Grow professionally through ongoing training and advancement opportunities.

Global Elite Empire Consultants is an independent third-party recruiting firm. They foster a supportive team culture with flexible schedules, ongoing training, and mentorship for career growth.

  • Oversee, develop, and advance client experience and employee engagement initiatives through research, reporting, and presentations.
  • Compile data on trends and emerging issues impacting clients and their industries related to CX and EX.
  • Collaborate with brokers, policyholders, and internal teams to align client experience goals with employee engagement.

Berkley Alliance Managers offers innovative coverage and risk management solutions for brokers and policyholders. They focus on tailoring coverage for design, construction, accounting, and miscellaneous professional service industries, with a commitment to exceptional claims handling and comprehensive risk management.

  • Lead Billing Support through change management and operational rigor.
  • Turn billing data into performance stories and recommendations for leadership.
  • Influence cross-functional partners and build scalable workflows in a fast-paced startup.

Rula is a remote-first mental healthcare company dedicated to making mental health care work for everyone. They are a startup with a culture of inclusion, supporting employees in feeling safe, seen, heard, and valued.

  • Lead day-to-day operations of the Landowner Relations team, ensuring accurate and timely handling of landowner inquiries in a high-volume service environment.
  • Provide leadership, coaching, and performance management to balance productivity, quality, and landowner experience.
  • Partner with internal teams to coordinate resolution of complex inquiries and identify operational improvements.

EQT Corporation is an energy company focused on natural gas production. They foster a culture of transparent leadership and collaboration, where every voice is heard.

US Unlimited PTO

  • Define and own the company-wide Customer Success strategy across the entire customer lifecycle.
  • Build and lead the Account Management function from near-scratch to drive retention and expansion.
  • Coach and develop a team of managers while partnering cross-functionally with Product, Engineering, and Sales.

Tapcheck is a digital platform offering on-demand pay access to employees, available at no cost to employers. The team is passionate about improving financial wellness and operates with values of humility, grit, and continuous improvement.

US Unlimited PTO 16w maternity 16w paternity

  • Lead the entire CX operation across Agent Success, Customer Care, Programs, and Systems, with over 100 employees and 800 partner agents.
  • Own the customer experience end-to-end, setting standards and scorecards, and bringing AI into operations for better support.
  • Manage capacity, cost, and the support engine including training, QA, and technology, while being the customer's voice in R&D.

Headway is building a new mental healthcare system that makes therapy affordable by automating insurance admin work. They are a Series D company with over 75,000 providers and 1 million patients served, backed by top investors, and focused on high-impact culture.

  • Monitor staff performance and provide coaching to achieve targets.
  • Manage own client portfolio while delivering extraordinary customer service.
  • Ensure workload balance and promote teamwork.

Navan Premier is a travel management company that provides high-end corporate travel services. It is a growing team focused on delivering exceptional customer service and fostering a harmonious work environment.

  • Work from home with a flexible schedule to balance personal and professional life.
  • Deliver exceptional customer service and inspire teams to achieve outstanding results.
  • Receive mentorship from experienced leaders to grow and excel in your role.

Global Elite Empire Consultants is a third-party recruiting firm that connects candidates with client service leadership roles. The company promotes a supportive culture with flexible work arrangements and mentorship opportunities.

  • Deliver exceptional customer service experiences while leading and inspiring teams.
  • Enjoy flexible work-from-home schedule and supportive environment.
  • Access mentorship opportunities to drive professional growth and development.

Global Elite Empire Consultants is a third-party recruitment firm connecting talent with opportunities. The company emphasizes work-life balance and offers a supportive environment with mentorship opportunities for growth.