Unlock Potential as a Leadership Coach! As a trusted mentor and advisor to business owners, you’ll empower them to achieve both personal and professional success. You’ll be their motivator, strategist, and confidant—helping them tackle challenges and embrace opportunities.

Serve as the single point of contact for Plan Holders and Brokers throughout the case implementation process. Educate customers about Guardian capabilities, required information, and timelines to set clear expectations to drive a positive implementation experience. Collaborate with internal and external teams to ensure a successful implementation. Proactively anticipate and address customer questions, troubleshoot, and resolve implementation issues timely.

Lead GearLaunch’s Customer Service team, ensuring world-class support for our users. This role is crucial in shaping and refining our support operations to meet the demands of a fast-growing e-commerce platform. You’ll be responsible for building and optimizing processes, driving performance, and leading a team that handles inquiries, escalations, and issue resolution.

Maximize client renewal and growth rates by cultivating implementations that get results and drive adoption of best practices focused on creating successful student outcomes everywhere learning occurs. Evaluate data and share progress with key stakeholders and intervene when implementations are not meeting expectations. Position the capabilities of Edmentum solutions and promote proven implementation models during the sales process.

The Access & Patient Support Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services. Oversees daily operations, maintains training goals, creates SOPs, reviews program metrics, and manages team members. The role requires strong communication and problem-solving skills.

In the position of Customer Support Supervisor, you will work with the Regional Manager to ensure high performance, support and coach teams, and support regional strategy and process improvement. You will tackle complex service issues, recommend solutions, drive performance through feedback, and bridge communications across teams.

Lead, mentor, and manage a high performing customer success team, monitoring KPIs to guide strategy, focusing on delivering an exceptional customer experience, maintaining relationships with key accounts, collaborating with stakeholders to drive revenue growth, and driving continuous improvement of customer success processes.

Make a meaningful impact on people’s lives as a financial consultant. There's NO COLD CALLING; you’ll only contact individuals who have already requested information. Enjoy work-life balance with a streamlined lead generation system and the potential to make $80,000 - $300,000+ in your first year.

The Team Leaders on our Customer Experience contact center team are responsible for providing process knowledge to individuals within and outside the team. The position will be a source of knowledge used by team members to better understand complicated processes and transactions. They will serve the CXA team as a consultant and an escalation point between the customer and a manager.

The Manager will oversee a team responsible for delivering exceptional community support, nurturing relationships, driving innovation of our operations and tool stack, and continuously improving products/services within our community. They will develop strategy, set goals, measure effectiveness, and collaborate with various teams to advocate for mod needs and champion their interests.