Actively align the goals of our external partners with the Nabis Mission.
Monitor and participate in all external communications to Brands and constantly work with Operations Managers to improve communication.
Train Brands to use the Nabis portal in the most efficient way to align with internal SOP's, while obsessing over the customer.
Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. They are building an innovative technology-first platform to scale the entirety of the cannabis industry and are backed by Y Combinator.
Solving possibly complex requests from guests with creativity
Coordinating with cross-functional teams on various aspects of setting up a newly onboarded property
Wander owns the demand, booking, smart home technology, home management, and the homes themselves, creating an unmatched guest experience. They are backed by legendary investors and have a team of experienced startup operators.
Manage a team and oversee a strategic set of customers.
Execute company and Customer Success strategy to deliver business critical outcomes.
Foster senior level customer relationships and drive strategic alignment.
They are focused on optimizing business decision-making through their leading AI-infused scenario planning and analysis platform. Their winning culture is the engine that drives their teams of innovators and they champion diversity of thought and ideas, behave like leaders regardless of title, and are committed to achieving goals.
Provide strategic and operational leadership for a portfolio of large-scale, multi-year state and consortium assessment contracts.
Own end-to-end program accountability, including scope, budget, timelines, service levels, risk management, and contractual compliance.
Act as the primary executive-level point of contact for state departments of education, facilitating governance structures, steering committees, and regular executive briefings.
Renaissance is a global leader in pre-K–12 education technology whose solutions help educators analyze, customize, and plan personalized learning paths for students. They have fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.
Lead, coach, and mentor PCA Leads; indirectly oversee the full PCA team.
Own forecasting, staffing plans, and scheduling strategy for all PCA coverage across chat, phone, and ticket queues.
Design and oversee quality assurance programs, including auditing, coaching, and root-cause analysis.
9amHealth is a cardiometabolic care company that offers custom care plans, prescription medications, and expert guidance to help members live healthier. It is a San Diego, California-based company with a collaborative learning mindset and a passion for improvement.
Lead and develop a global team of customer service representatives.
Own workforce management and staffing strategies.
Implement training and QA programs to elevate team performance.
Winona is a leading telemedicine company providing HRT for women in menopause. They've built all of their technology in house with a team of in house physicians providing world-class care via a fully vertically integrated business model.
AO Garcia Agency is looking for goal-oriented individuals with leadership potential to join their rapidly growing company. They are offering an opportunity to grow your career at your own pace.
They empower people to realize their full potential beyond the limitations of a traditional 9-5 job. They are seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions.
Lead, mentor, and coach a high-performing team of Enterprise and Strategic CSMs.
Partner with CSMs to develop and execute comprehensive success plans for each Enterprise and Strategic account, focusing on executive alignment, value realization, and risk mitigation.
Systematically gather and communicate customer feedback and insights to Product and Engineering teams to influence the product roadmap and drive innovation.
Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. They are trusted by Fortune 500 companies and businesses of all sizes across industries and are committed to excellence, delivering the highest quality in every aspect of their work.
Own daily and weekly performance across support channels, including wait times and resolution quality.
Lead, coach, and develop a team of Support Specialists with a strong focus on accountability.
Help translate customer pain into actionable feedback and communicate clearly with stakeholders.
Bloomerang champions the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. It is home to some of the most innovative and skilled individuals in the workforce today with a mission-driven culture built on core values.