Accurately document call activity in CRM and prioritize outreach to ensure timely coverage.
This company is a partner of Jobgether, focusing on healthcare engagement programs. It offers a fully remote, collaborative environment with structured training and professional development opportunities.
Answer, screen, and triage inbound calls, verifying caller information and quoting member benefits.
Research and provide referrals based on member needs, document activities, and make outbound enrollment calls.
Coordinate Critical Incident Response and Management Referral requests, liaising between clients, providers, and HR.
Uprise Health transforms the delivery and accessibility of mental and behavioral healthcare to bring whole person care to individuals worldwide. The company fosters a culture of compassion, integrity, collaboration, velocity, and advocacy.
Act as initial point of contact for prospective clients, handling about 30 calls per day with empathy and professionalism.
Qualify leads according to internal criteria and accurately document information in the CRM.
Schedule appointments for the sales team and follow up with leads to maintain engagement.
The partner company provides legal client intake and scheduling services. They operate fully remotely with a focus on bilingual communication and professional development.
Serve as the voice of our customers, providing exceptional support across multiple channels to ensure a seamless experience for hotel partners.
Strengthen client relationships and promote software adoption by gathering feedback and sharing insights with the team.
Create training materials and update support resources while staying ahead of system updates to make a lasting impact.
Cloudbeds is transforming hospitality with an intelligently designed platform that powers properties across 150 countries. With over 650 employees across 40+ countries, we are a remote-first team recognized as a top workplace and on Deloitte's Technology Fast 500.
Supervise a team of Patient Access Representatives to ensure efficient handling of administrative and technical functions in the Call Center.
Serve as knowledge expert and resolve patient inquiries including scheduling, price estimates, financial screening, and escalations.
Monitor service performance, report metrics, provide coaching, and foster a patient-focused, cost-effective environment.
Clinical Health Network for Transformation (CHN) supports Planned Parenthood's mission to bring high-quality, affordable care to all communities. It is a collaboration of Planned Parenthood affiliates across the United States, committed to health equity and an inclusive workplace.
Handle inbound calls and virtual teller sessions to resolve member inquiries about accounts and transactions.
Refer quality loan opportunities based on member needs to enhance engagement.
Maintain knowledge of compliance and operational procedures while supporting team goals.
GTE Financial is a credit union providing financial solutions to members. It is a midsize company recognized as a top workplace, with a culture of growth, community impact, and work-life balance.
Handle inbound cancellation and outbound lapse-recovery calls.
Provide empathetic, consultative support in English and Spanish.
Meet retention KPIs and maintain accurate records.
The hiring company is a life insurance provider focused on helping policyholders maintain valuable coverage. It fosters a customer-centric culture in a fast-paced, remote-friendly call center environment.
Provide high-volume inbound support via chat, email, and phone in an AI-augmented workflow.
Troubleshoot technical issues and educate customers on CE Broker platform features.
Collaborate with internal teams to improve processes and product experience.
Propelus simplifies workforce compliance management across healthcare. They have been a trusted leader for over 20 years and are recognized as a Best Place to Work.
Serve as the primary point of contact for clients regarding premium audit inquiries, handling phone and email communications with clear and accurate information.
Coordinate communication between clients and the audit team to ensure smooth processes, including scheduling appointments and gathering documentation.
Maintain accurate records, prepare audit reports, and identify process improvements to enhance client interactions and service delivery.
Crum & Forster provides specialty and standard commercial lines insurance products through admitted and surplus lines companies. With over 2,000 employees across the U.S., the company is recognized for its superior customer service and has earned a Great Place to Work Award for its employee-first focus.
Serve as the welcoming heart of the facility, managing patient reception and ensuring a comforting environment.
Coordinate administrative tasks such as maintaining provider schedules, answering multi-line phones, and overseeing waiting areas.
Leverage technology and exceptional interpersonal skills to guide diverse patient populations through their care journey.
Yavapai Regional Medical Group is a not-for-profit integrated healthcare provider, part of CommonSpirit Health, offering comprehensive inpatient and outpatient services. With two acute care hospitals and a robust clinic network, it fosters a family-like culture focused on well-being and community.