Remote Customer service Jobs · Bilingual

Job listings

  • Engage with health plan members to schedule care assessments and provide encouragement.
  • Utilize strong listening and communication skills to build trust and handle challenging calls.
  • Multitask efficiently while using technology to maintain a human-centered conversation.

Carenet Health is a healthcare company that transforms patient interactions into meaningful connections. The company fosters a culture of empathy and support, with a focus on team member expertise and dedication.

  • Manage overdue accounts and support customers through payment resolution and account reconciliation.
  • Conduct inbound and outbound calls to negotiate payment solutions and resolve outstanding debts.
  • Maintain collection goals and performance metrics while accurately documenting account activities.

The company operates in the financial services sector, focusing on account resolution and payment solutions. It fosters a performance-driven, collaborative culture with remote work flexibility.

  • Serve as primary point of contact for customers during the pre-trial phase of AAC device trials.
  • Conduct engagement conversations via calls, email, and chat to educate caregivers and clinicians on Lingraphica's offerings.
  • Ensure accurate documentation of customer interactions in CRM and contribute to monthly intake goals.

Lingraphica is a mission-driven organization that provides speech-generating devices to improve communication for people with impairments. They are a leader in AAC technology, serving aphasia patients, and foster a fast-paced, goal-oriented culture.

  • Receive and respond to prescription refill requests via phone, email, fax, and Telephone Encounter.
  • Verify validity and accuracy of refill requests, ensuring compliance with regulatory guidelines.
  • Provide exceptional customer service and collaborate with interdisciplinary teams to optimize workflow.

Carenet Health pioneers advancements in healthcare consumer experience, interacting with 1 in 3 Americans daily to improve outcomes. They foster a collaborative, innovative culture with an entrepreneurial spirit.

  • Manage retailer accounts and support order placement and maintenance for Czech and Slovak markets.
  • Handle warranty claims and resolve customer queries within 48 hours.
  • Collaborate with territory managers and departments to ensure timely product delivery and outstanding service.

Trek builds bicycles and cycling products they love, providing incredible hospitality to customers and aiming to get more people on bikes. They were named to Fortune Magazine's list of Top 100 Best Companies to Work For.

  • Provide client services in a bilingual capacity to support customer needs.
  • Leverage excellent communication skills to resolve inquiries and build relationships.
  • Work independently in a remote environment with uncapped earning potential.

Global Elite Empire Consultants is a third-party recruiter that connects talent with opportunities. They offer remote positions and focus on leadership development, but their size and culture are not specified.