Remote Customer service Jobs · Insurance

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US 4w PTO

  • Receive and resolve patient correspondence regarding insurance billing.
  • Answer all correspondence relating to billing questions.
  • Verify insurance status, eligibility and general account information.

MANA Administration provides support services for 27 physician-owned medical practices in Northwest Arkansas. Their Administrative team are independent and work together, to help their physicians and clinics provide compassionate, comprehensive, quality health care while maintaining a healthy work-life balance.

  • Serve as the first point of contact for incoming calls from patients and internal teams.
  • Deliver clear explanations of insurance benefits, out-of-pocket costs, and payment options.
  • Review patient accounts and resolve billing-related concerns with professionalism and urgency.

Metro Vein Centers specializes in state-of-the-art vein treatments, with a mission to improve patients' quality of life. With over 60 clinics across 7 states, they deliver compassionate, results-driven care in a modern, patient-first environment and maintain a high patient satisfaction score.

  • Conduct thorough financial assistance screenings using the HEART application.
  • Assist insured patients experiencing financial hardship.
  • Communicate clearly, empathetically, and professionally with patients and families.

Shriners Children’s respects, supports, and values each other. They are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. Shriners Children's was named as the 2025 best mid-sized employer by Forbes.

US Canada Unlimited PTO

  • Deliver exceptional service to existing and prospective policyholders via phone, email, and SMS - ensuring prompt, accurate, and personable support on every interaction.
  • Retain and grow customers by managing renewals, identifying at-risk accounts, and presenting competitive solutions that maintain coverage while reducing churn.
  • Drive revenue through consultative selling, quoting and binding additional lines of coverage or improved renewal options for existing customers using multiple carrier platforms.

Trellis rewrites the insurance experience from the inside out. They are the tech company behind Savvy, their licensed insurance agency, and they’re bringing clarity and ease to a space known for… the opposite. They're a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures.

  • Process new patient referrals and accurately enter patient information.
  • Communicate with payors, referral sources, and patients regarding documentation and eligibility.
  • Verify eligibility and benefits in a timely manner and maintain active authorizations.

Immersiv is a new medical infusion clinic company designed to enhance the experiences of providers and patients as they navigate the healthcare system. They aim to offer more than just medication, also providing access to vaccines and outcomes assessments.

  • Responsible for the first-stage handling of vehicle damage and accident incidents.
  • Gathers, verifies, and organizes critical information from customers, drivers, and internal field teams.
  • Ideal candidate is an excellent communicator, calm under pressure, detail-oriented.

DriveWhip is a mobility provider in the Washington, DC area and other cities which leases/rents vehicles to Uber, Lyft and other On-Demand or Rideshare drivers. As a ground floor member of an exciting new company all associates will be tasked with a variety of responsibilities.

  • Deliver outstanding customer experiences across multiple channels including phone, text, and email
  • Serve as the go-to insurance expert, guiding customers through the full policy lifecycle—from initial sales through coverage adjustments, policy updates, billing questions, verification and beyond
  • Identify opportunities to enhance processes and contribute to operational efficiency

Sure, founded in 2015, is the insurance technology leader unlocking the potential of digital insurance. As a Software as a Service (SaaS) provider, they serve as the essential technology backbone for the digital insurance ecosystem and work with insurance carriers to enable their offline-to-online transitions. They have been named among Deloitte Technology Fast 500, Inc. 5000, Forbes Fintech 50, and CNBC World's Top Insurtech Companies and have a remote-first culture.