As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our clients. The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and providing support to ensure clients' insurance needs are met efficiently.
The successful candidate will directly handle both litigated and non-litigated commercial general liability claims, exhibiting a strong proficiency in insurance coverage analysis and risk transfer. Responsibilities include recognizing exposures, evaluating coverage issues, ensuring proper investigation, providing customer service, and formulating resolution strategies.
As an advocate for the customers after they have purchased their policy, you'll assist customers with their policies and work to ensure that they have the best possible experience with The Zebra. Your role involves answering inbound phone calls, emails, and chats, processing payments and endorsements, rewriting insurance policies, and de-escalating customer issues.
Qualfon is hiring a Property & Casualty Insurance Advocate to be a trusted resource for members, helping them navigate their insurance needs with confidence and clarity. This service-focused role involves responding to inbound inquiries and providing expert guidance on personal lines insurance products in a dynamic contact center environment.
As a Customer Support Agent, you will be responsible for the daily customer service needs of insurance clients, leveraging your skills to achieve outstanding results. The role involves delivering a white-glove experience to customers seeking consumer insurance products through phone, email, and chat.
Play a vital role in supporting patients with payments, insurance questions, and account management. This fully remote position is perfect for detail-oriented individuals with a knack for problem-solving and a desire to make a difference in the patient experience. Contribute to delivering accessible, high-quality care!