This remote position is perfect for detail-oriented individuals with a knack for problem-solving and a desire to make a difference in the patient experience, supporting patients with payments, insurance questions, and account management. Achieving daily, weekly, monthly and quarterly goals to patient payments and supporting documentation is completed.
The Benefits Reporting Specialist ensures accurate insurance benefits reporting, supports customers in navigating financial and insurance-related questions, and contributes to process improvements through trend identification. This role involves extensive cross-team collaboration and direct interaction with Lingraphica’s customers.
As a Customer Service Rep II, you will process death claims, payout and modify future payments by responding to annuitant inquiries via mail, fax, or telephone, requiring direct interaction and follow-up on missing information. This role offers an opportunity for career growth in a financial industry providing financial security, where you'll handle customer service requests and prioritize tasks efficiently.
As a Patient Success Associate at Luna, you’ll play a vital role in supporting patients with payments, insurance questions, and account management in this fully remote position. You'll answer inbound calls, manage copay collections, create partner cases, and maintain billing ledgers to deliver accessible, high-quality care!
Due to rapid expansion, we are looking to hire new associates to our customer service team to counsel and serve working families. We are looking for qualified candidates with experience in customer service or sales, and are also flexible, adaptable and trainable. This is a full time position.