As a Sr. Underwriting Service Specialist, you'll ensure account service delivery exceeds customer expectations, utilizing customer service skills and software applications to meet targets and SLAs. Responsibilities include policy issuance, documentation, report updates, and communication with internal functions and brokers. This role requires analytical skills, collaboration, and insurance knowledge.

Act as the primary contact for direct customer service inquiries, handle inquiries via inbound and outbound calls, email, and ZenDesk. Resolve customer issues effectively, assist customers in making policy changes, process policy cancellations & rewrites, and quote and process policy renewals.

Establishing and maintaining a sense of community for Branch’s members is paramount. This role interacts with existing members to provide information about products and services, handle complaints, and ensure proper coverage. They will serve as a billing expert, keep detailed records, and provide feedback to improve the member experience.

Manage a large inventory of complex claims to evaluate compensability/liability, plan and conduct complex claims investigations, and negotiate settlements within authority is needed for this role. Maintain detailed claim files and convey complex information to relevant parties.

Join North American Dental Group's Revenue Cycle Department as an Insurance Verification Specialist! You will accurately enter data, verify insurance coverage, build insurance groups, resolve errors, and reconcile numbers between systems. We need someone with a high school diploma, MS Office experience, and preferably 2 years of medical/dental insurance experience.

Responsible for answering inbound daily telephone calls within Patient Accounts - Customer Service department. Front line of CHW's revenue cycle, must provide exemplary service to patients and families. Responsible for making outbound calls to negotiate payment plan terms, collect outstanding self-pay balances and resolves accounts in assigned work queues within billing system.

The Financial Counselor will assist patients and their families in understanding their insurance reimbursements, payment plans, and any aspects of the patient financial account. This role is customer-focused and requires the ability to multitask in a fast-paced environment.

In this role, you will be responsible for helping existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. Retain policyholders by actively finding solutions.

As an HMGA Insurance Support Specialist, you will play a key role in supporting a sales team that offers non-Horace Mann products to educators. In this role, you will have the opportunity to learn, educate, and implement new programs that drive new sales and improve customer retention.

As a Billing Support Specialist at Grow Therapy you will be at the forefront of our mission to make high-quality mental healthcare accessible and affordable, troubleshooting and resolving technical issues, assisting and educating customers on our platform, and identifying opportunities for continued customer growth.