Answer a high volume of inbound calls; transfer and direct calls; provide exceptional customer service via telephone. Responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination). Communicate clearly and effectively with patients, clients, Team Members, peers, and Leadership.
Job listings
$41,600–$41,600
USD/year
Be the guide for patients navigating hormonal health care in this role that is a key part of the care team. Provide compassionate, detail-oriented support to patients while ensuring seamless communication with providers and internal teams. Interact with patients via phone, email, and in-app messaging, assisting with appointment scheduling, answering questions about services, and relaying important information.