Responsible for determining the patient financial component for patient services. Estimates, communicates and collects the patient financial responsibility and provides patient financial counseling. Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility.
The Patient Support Specialist will connect with potential and existing patients by phone to complete brief intakes, educate them about available services, and schedule appointments. This position requires someone who thrives in a high-volume, fast-paced environment and enjoys helping vulnerable patients navigate their care journey with empathy and professionalism.
As a Customer Success Manager, you will be a vital part of our specialized Customer Success team, serving as the primary operational liaison between our clinicians and Osmind offerings, focused on optimizing practice workflows and ensuring smooth adoption of our EHR and RCM services.