Join us as a Senior Technical Account Manager, where you'll be a driving force behind our largest customers' success stories. As a pivotal link between our innovative software and our valued customers, you'll deliver specialized product guidance that aligns with each customer's business vision. Dive deep into understanding their technical requirements, building strong relationships, and championing their triumphs with our products.

Serve as the point of contact supporting our highest value customers and institutions on Binance’s various products. Provide dedicated and prompt support to our institutional and VIP customers via different communication channels. Provide sufficient guidance and support to VIP customers on integrating and using Binance’s system including the use of API.

As a Technical Support Engineer, you will be the highest level of technical escalation for APAC customers, contributing to the continuous improvement of Kiln's engineering and customer support practices, working closely with a local Sales Engineer and Product Support, as well as Europe-based Engineering and Product teams.

As an Implementation Consultant, lead enterprise customer onboarding, ensuring a seamless transition. Work cross-functionally to define customer needs, configure solutions, and optimize onboarding processes. Contribute to the technical intake process, ensuring internal teams understand customer environments and challenges. Build scalable frameworks while working with enterprise customers.

You will be a key partner to our Support team, providing technical guidance and ensuring an exceptional customer experience. You’ll develop expertise in our product and the Shopify ecosystem, enabling you to troubleshoot complex customer requests, collaborate with Engineering on issue resolution, and enhance our support tool suite.

Partner with Atlan’s largest and most strategic customers, understanding their unique needs and crafting solutions to maximise their value. Build rock-solid relationships with CDOs, CIOs, data analysts, and stakeholders at every level. Lead seamless onboarding, training, and continuous support to ensure sky-high adoption and user satisfaction.

Drive value realization for enterprise clients as their trusted advisor. This role requires a strategic mindset, technical aptitude, and exceptional relationship-building skills to ensure customers achieve their automation goals and expand their use of Docsumo.

Join the signNow team as a Technical Support Specialist! This role involves providing technical assistance to B2B customers, utilizing customer service skills, and demonstrating fluency in English. Flexibility in work hours to accommodate the US market is essential. Experience with Google Chrome Developer tools, Jira, and Kibana is a plus.

Become part of an iconic brand by owning and administering Customer Support platforms, designing and implementing workflows, training AI systems, monitoring performance, and collaborating with teams at Scout Motors and partner SaaS companies to improve integrations and advise leadership on innovations.

Provide timely and world class customer support to users via multiple channels, managing incoming support cases by prioritizing based on severity. An ability to handle clients with a high level of confidence during all interactions is key, alongside LTHC Industry and PCC Platform Experience.