As a Customer Support Engineer, you'll be a key individual contributor within our new Customer Engineering function, responsible for providing technical support, troubleshooting complex issues, and directly supporting our enterprise clients. This is a great fit for someone with a proactive attitude who is keen to learn and apply new technologies to improve our support processes.
Job listings
USD/year
Our client is hiring a Customer Success Manager to work closely with customers and ensure they get maximum value from the platform. You’ll be the bridge between AI-generated suggestions and high-quality, user-ready content, leveraging your technical writing skills, editorial judgment, and customer-first mindset to drive adoption and success. This is a full-time, customer-facing role with a direct impact on both product quality and customer outcomes.