Remote Customer service Jobs β€’ Git

3 results

Job listings

Support Specialist

Genestack 🧬🦠πŸ§ͺ

Serve as the single point of truth for all customer support activities, taking ownership and ensuring transparency across related processes. Develop deep, hands-on knowledge of the product. Ensure implementation of SLAs in accordance with contractual terms and regulatory requirements. Independently handle Tier 1 Support: Respond to customer support requests and guide users.

Customer Success Architect

GitLab πŸ’»πŸ’πŸš€

The Customer Success Architect (CSA) is a strategic position designed to provide unparalleled value to our customers by aligning our platform with their unique business objectives and driving long-term success. The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors.

Senior Customer Success Manager

Apollo GraphQL πŸš€πŸŒŒπŸ”­
$152,150–$179,000
USD/year

Manage the customer adoption lifecycle for a book of named accounts, including onboarding, value realization, expansion, and turning customers into graph advocates. Lead post-sales technical value-selling efforts, positioning solutions, delivering product demos, and facilitating new feature adoption, to expand customers’ usage of GraphOS. Own program and delivery management to drive timely and high impact customer outcomes with GraphOS.