Job Description
Manage the customer adoption lifecycle for a book of named accounts, including onboarding, value realization, expansion, and turning customers into graph advocates. Lead post-sales technical value-selling efforts, positioning solutions, delivering product demos, and facilitating new feature adoption, to expand customers’ usage of GraphOS. Own program and delivery management to drive timely and high impact customer outcomes with GraphOS. Provide guidance on API architecture best practices and cloud migration strategies. Consultatively lead customer workshops to quickly realize business value with their Graph, which may include Success Planning, Event Storming, Impact Mapping, or other activities. Proactively maintain customer health and intervene in at risk accounts to prevent stagnation and reengage on a path to value.
About Apollo GraphQL
At Apollo GraphQL, they’re revolutionizing GraphQL API orchestration, empowering organizations to innovate faster and rapidly deliver seamless experiences with lower risk.