Genestack
1 open remote positions
Genestack tackles bioinformatics challenges, providing software tools that streamline discovery and accelerate precision medicine, drug development, and bioinformatics research.
✨ Benefits Overview (1 of 1 jobs list additional benefits)
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Flexible schedule
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Medical insurance
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Sick leaves
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Support Specialist
5 days ago
Serve as the single point of truth for all customer support activities, taking ownership and ensuring transparency across related processes. Develop deep, hands-on knowledge of the product. Ensure implementation of SLAs in accordance with contractual terms and regulatory requirements. Independently handle Tier 1 Support: Respond to customer support requests and guide users.