As a Customer Success Engineer within the SASE team, you will be their day-to-day technical contact, building relationships with them to ensure proper security integrations by acting as their day-to-day technical contact. This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy. You will work closely with CISOs, Security Architects, Customer Success Managers, and Development Operations teams within mid-to-large enterprises.
Remote Customer service Jobs · Python
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This is a unique, high-impact opportunity that combines direct, client-facing ownership with the self-directed execution of a high-value AI/Automation project. You will gain deep domain expertise in fintech and private markets while delivering a tangible tool that significantly impacts our team’s efficiency and client experience.
Join Source Meridian as a Tech Customer Success! We are looking for someone with strong proficiency in SQL, basic knowledge of Python, and familiarity with CLI. You'll need experience with cloud platforms (preferably GCP) and knowledge of agile methodologies. Apply if you reside in Colombia or Ecuador and want to be part of one of the best tech-health companies!
The customer base is growing fast, and we’re looking for a Customer Success Engineer to help us expand our ability to support our customers in achieving their target outcomes throughout these different industry verticals. You will play a critical role in ensuring our customers are successfully leveraging the Foxglove platform, providing world-class technical support, and working closely with product and engineering teams.
The Anomali Support team is searching for a dynamic and resourceful US Technical Team Lead to engage with customers and Anomali employees to resolve customer issues. The individual will focus on establishing relationships by identifying needs and developing strategic action and communications plans that address customer issues. The incumbent will be joining a team that provides world-class technical customer support to enterprise customers and partners while working with other geographical units to ensure that customer satisfaction is met in every form. There will be many opportunities within the company to grow!
Troubleshoot and resolve complex customer issues involving SQL queries, data pipelines, API integrations and other Allium Integrations. Help customers diagnose problems in their data sources and optimize performance. Collaborate with engineering to investigate bugs, identify patterns, and ship fixes.
Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey. Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success. Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders.
As a Senior Support Engineer at Clutch, you’ll play a key role in ensuring clients’ success while also shaping how the Support team scales. You’ll handle technical tasks, troubleshoot issues, manage incident communications, and design/improve support processes, ensuring they are robust, efficient, and scalable. You will be a go-to person for operational decision-making—guiding the team, helping peers troubleshoot complex issues, and making configuration and workflow changes.