You will drive customer retention by ensuring smooth onboarding and continued success with the Clarifai platform through white-glove support and fostering customer loyalty. By identifying product gaps and relay feedback to Product and Engineering teams, you will provide strategic guidance, reduce churn, and increase renewals. Additionally, you will promote AI adoption.

Join our growing support team to level up on cutting-edge technology, Golang, SaaS operations, and to collaborate with our wide range of customers and partners. As a Technical Support Engineer, you'll respond to support questions, collaborate with the developers and product teams, host webinars, and work with our open-source community.

Join our Customer Success team as a Senior Customer Success Engineer! You'll be the Rasa expert our Enterprise customers collaborate with to accelerate their adoption of Rasa’s solutions, providing technical guidance, strategic advice, and proactive issue resolution to optimize AI assistants and ensure project success.

As a Customer Support Specialist, you will manage V7's customer communication through email, chat and occasional calls, responding to support queries. Coordinate with Product/Engineering for bug resolution and Sales/Customer Success/Account Management to ensure customer success. The role covers the UTC time zone shift from 9am-5pm.

As a Technical Support Partner, you will be a crucial link between Qventus and its customers, as well as internal product and delivery teams, delivering technical features and functions after go-live. You'll provide technical project leadership; collaborate with client teams to comprehend needs; and sustain user buy-in.

You're the frontline hero, the voice of InfinitePay, tackling customer issues head-on, from simple guidance to complex technical juggernauts. Your mission: Deliver exceptional service, solve problems end-to-end, and turn challenges into triumphs; engage with customers through chats, emails, and calls, offering stellar support and solutions; dive deep into inquiries and technical troubles, diagnosing and resolving any customer issues.