Serve as the technical frontline, helping customers troubleshoot and resolve product, integration, and API-related issues. The ideal candidate is customer-obsessed, technically savvy, and comfortable working cross-functionally to ensure a high-quality customer experience. This role will provide partial overlap with APAC-based customers as needed.
Job listings
USD/year
Help users solve technical challenges and use Mixpanel to make impactful product decisions. You will support customers by providing answers to product questions, sharing best practices and debugging technical issues. You'll also develop your technical skills, collaborate with our Product team to improve our product, learn product analytics and mentor new team members.