Remote Customer service Jobs · APIs

This role offers the opportunity to become a key technical expert within a collaborative housing support team. You will provide advanced application support, troubleshoot complex issues, and act as a trusted advisor for clients using housing systems. Combining technical problem-solving, customer interaction, and proactive process improvement to ensure high-quality service delivery.

As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. You will support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery. Investigate and resolve inbound customer issues reported through all communication channels.

As a Technical Support Manager at voize, you’ll tackle complex tech puzzles, turning challenges into “aha!” moments for our customers. You’ll lead integrations, smooth out system hiccups, and keep our platform running like magic. Every day brings new problems to solve, ideas to test, and opportunities to make a real impact in healthcare tech.

The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask and ensures users can get the most value from the platform. The nature of the work is technical and requires an understanding of how to read API documentation, how the standard suite of SaaS tools work, and basic building blocks of customers use data. The role is perfect for strong team players that want to have impact across the company and with customers.

As a Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering strong customer relationships, and ensuring long-term customer satisfaction and retention. This role requires a proactive, customer-centric approach with a strong understanding of CPaaS solutions.