Remote Customer service Jobs • JSON

The Customer Solutions Engineer is a flexible, go-to technical resource embedded within the Customer Success team, thriving on jumping in, solving problems, and making things work—fast. You'll guide customers through CRM integrations and help teams with unique use cases. This role also plays a key internal function: surfacing product feedback, partnering with our Integrations Program Manager, and ensuring that technical knowledge flows freely across the team.

Assist the internal support team with technical product and service requests from customers. This role requires Web Design competency, executing technical website requests, recommending solutions and guiding internal teams through features and functionalities. Knowledgeable with the latest web standards, a keen eye for tasteful design and able to work with data sets is required.