Remote Customer service Jobs · Philippines

• Answering common questions with scripts
• Solving possibly complex requests from guests with creativity
• Coordinating with cross-functional teams on various aspects of setting up a newly onboarded property

Wander owns the demand, booking, smart home technology, home management, and the homes themselves, creating an unmatched guest experience. They are backed by legendary investors and have a team of experienced startup operators.

• Manage inbound and outbound calls effectively.
• Build sustainable relationships and trust with customer accounts.
• Ensure customer satisfaction in every interaction.

Jobgether is a platform that helps job seekers find employment opportunities. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

• Be available to receive live daily calls, emails and chats to Triage, and action escalations from Tier 1.
• Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues.
• Become a Subject Matter Expert on all Turnitin Assessment Products and services.

Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across subjects. They are a global organization with team members in over 35 countries, including the United States, Mexico, and the United Kingdom.

• Take full ownership of customer accounts immediately after contract close
• Ensure operational alignment and monitor customer usage and satisfaction
• Create repeatable processes that scale across thousands of locations

They use an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Deliver a delightful healthcare experience through exceptional customer service for new and existing members.
• Engage with members via phone, email, text, and chat to resolve questions about appointments, prescriptions, lab work, and other aspects of their Vitable plan.
• Identify and coordinate external resources for members who need services beyond Vitable’s scope of care.

Vitable Health is a healthcare company revolutionizing primary care for underserved Americans by making high-quality, affordable healthcare accessible to everyone. They are backed by Y Combinator and SoftBank, and composed of clinicians, engineers, and operators.

• Help patients understand provider instructions.
• Ensure orders and documentation are accurate.
• Route clinical questions to providers appropriately.

LumiMeds is a fast-growing telehealth platform focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.

• Respond to queries from users in a timely and accurate way via live chat and email.
• Follow up with unresponsive users and leads to ensure their questions are resolved.
• Proactively identify user needs and help customers implement specific features.

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. They replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), and send emails and text blasts—all in one place. Givebutter has been certified as a Great Place to Work® and is the #1 rated nonprofit software company on G2 across multiple categories.

Handle client onboarding and manage follow-ups for document collection. Answer tax-related questions with mid-level expertise. Manage inbound calls, redirect inquiries, and schedule meetings using Go High Level.

The company specializes in tax preparation, client onboarding, and financial services.