Remote Customer service Jobs · Philippines

Job listings

Philippines Unlimited PTO 15w maternity 4w paternity

Givebutter is looking for a Customer Support Chat & Email Specialist with a positive attitude, attention to detail, and the ability to anticipate the needs of our users. As a member of our Customer Support team, you will have the opportunity to support the fundraising efforts for a large and diverse group of NPOs. The primary responsibilities of this role will be responding to inquiries from users and donors by chat and email.

Assist the internal support team with technical product and service requests from customers. Requires Web Design competency; responsibilities include executing technical website requests, recommending solutions and guiding internal teams through features and functionalities. Be knowledgeable with the latest web standards, a keen eye for tasteful design and be able to work with data sets.

The Client Care Analyst is a frontline support engineer providing technical assistance to customers' technical support. This role requires deep technical knowledge and excellent problem-solving skills. You will provide professional business-to-business customer service, ensuring all reported problems are resolved efficiently, leaving customers impressed with the smooth resolution of their issues, and collaborate with colleagues for timely resolution.

You will be a bilingual (Spanish–English), proactive, and detail-driven Customer Service Representative (B2B) supporting institutional and wholesale clients across Mexico and Latin America; you'll manage daily order operations, client communication, and service excellence for sports clubs, schools, and corporate partners. This role requires a hands-on professional who can coordinate with production and logistics, resolve issues quickly, and maintain strong, long-term relationships.

$1,400–$1,600/yr

Our client is seeking a Technical Support Specialist to join their expanding remote support team, where you will provide first-level technical assistance to customers worldwide. You’ll troubleshoot mechanical and technical issues, guide customers through repairs, and ensure every interaction reflects the company´s high service standards. The ideal candidate is technically inclined, patient, detail-oriented, and thrives in a problem-solving environment.

Play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. The post will be assigned to triage of support cases for local and global clients. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Support Team.

$810–$990/yr

Looking for a Delegation Coach to work directly with clients and their virtual assistants, ensuring smooth task delegation, effective workload management, and long-term partnership success. The role supports approximately 15–20 active accounts, focusing on establishing clarity in role scope, improving fit and performance early in the engagement, and driving measurable outcomes through better delegation habits and workflow structure.

As a Product Support Representative, T2, you’ll own escalated customer interactions and our collective T2 knowledge base, working closely with our Engineering team to further refine the product. You’ll also help create knowledge base articles that will supply our overall support team with additional troubleshooting resources. Dialpad’s Product T2 team plays an essential role in delivering a positive experience to our customers and fellow internal teams.