Remote Customer service Jobs • Philippines

We're looking for a proactive and reliable Customer Care Agent to join our growing team. As the front line of communication with our customers, you'll deliver fast, helpful, and empathetic support. The ideal candidate has experience working in a customer support role, thrives in a fast-paced environment, and is comfortable navigating ambiguity while staying focused on delivering results.

Join Wander as a full-time Travel Concierge, working remotely to support guests at luxury vacation rentals. The Concierge team is close-knit and bubbly, contributing to various Guest Experience projects. This role requires kindness, empathy, and tackling new challenges. Responsibilities include answering questions with scripts, solving complex requests creatively, and coordinating with cross-functional teams.

Triage bugs and feature requests, maintaining constant communication with customers. You will analyze trends, test, and train the DevRev bot regularly, educating and empowering users. As a technical expert, answer product questions, build customer relationships, and collaborate with product & engineering on customer requirements. Think outside the box to build quicker solutions and support DevRev users round the clock. Understand customer signals to avoid churn.

Join our Customer Onboarding team as an Onboarding Consultant. You will set up customers for immediate success by helping them navigate change management through customer training and consultation, sharing best practices and facilitating implementation. You will educate our new and existing customer base through the delivery of compelling and interactive training sessions that leave attendees inspired to incorporate our products into their teaching and learning strategies.

The Client Care Analyst is a frontline support engineer and provides technical assistance to our customers' technical support. You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems are resolved.

The Service Operations Project Coordinator role is critical to the success of the Palmetto Platform, managing all customer and operational logistics around ongoing services and support needs throughout the 25+ year lifespan of the solar system. The Service Operations Project Coordinator is responsible for assisting customers, B2B channel partners, and Tier 1 Customer Support reps in solving post-PTO services and support cases.

Engage and support existing customers across the globe by facilitating the movement of existing customers to new solutions, including change management conversations, adoption training, and technical guidance. Manage customer accounts, expand Turnitin’s global reach, and help institutions safeguard academic integrity.

Givebutter is seeking a Customer Support Chat & Email Specialist to support the fundraising efforts of various NPOs. You will respond to inquiries via chat and email, identify user needs, analyze product malfunctions, and gather user feedback to proactively suggest improvements.

Assist the internal support team with technical product and service requests from customers. This role requires Web Design competency, executing technical website requests, recommending solutions and guiding internal teams through features and functionalities. Knowledgeable with the latest web standards, a keen eye for tasteful design and able to work with data sets is required.

Seeking a highly motivated and skilled Account Manager Team Lead to oversee the Account Managers team at Doola. Responsible for ensuring that client inquiries are addressed promptly and effectively, maintaining a high level of client satisfaction, and guiding team to deliver exceptional service. Requires strong leadership, a deep understanding of client management, and the ability to thrive in a fast-paced, dynamic environment.