As a Care Expert, your primary mission is to transform member requests into delightful experiences, being their trusted guide, providing meaningful solutions, swift responses, crystal-clear information, and helpful guidance. You'll master the French healthcare system and the needs of Alan's B2B partners, turning complex healthcare questions into simple, human experiences. You will also drive innovative Care projects tailored to your unique expertise.
Job listings
Join Wander as a full-time Travel Concierge, working remotely to support guests at luxury vacation rentals. The Concierge team is close-knit and bubbly, contributing to various Guest Experience projects. This role requires kindness, empathy, and tackling new challenges. Responsibilities include answering questions with scripts, solving complex requests creatively, and coordinating with cross-functional teams.
As a Spécialiste Support Pilotage et Comptabilité, you will be an expert in the field and platform. You will be the primary point of contact for our client base, helping them leverage Pennylane for their accounting and financial management. You will be at the heart of the customer experience, enabling clients and their accountants to harness the full power of Pennylane to drive growth.
Ensure a successful onboarding track for new Easygenerator customers, helping them to reach their first success and milestones through onboarding sessions, training, and webinars. Engage and activate customers to aid the Customer Success team in renewals and expansions. Work with Customer Success Managers to monitor customer health, optimize the onboarding process, and advocate for customers internally.
Triage bugs and feature requests, maintaining constant communication with customers. You will analyze trends, test, and train the DevRev bot regularly, educating and empowering users. As a technical expert, answer product questions, build customer relationships, and collaborate with product & engineering on customer requirements. Think outside the box to build quicker solutions and support DevRev users round the clock. Understand customer signals to avoid churn.
$27–$29
USD/year
The Engagement Specialist connects with members to ensure they receive access to the care and services they need, focusing on outreach efforts, scheduling intake appointments, supporting form completion, attending community events and meetings, and keeping community partners engaged.
Seeking experienced ASL Interpreters to work remotely with our state-of-art VRI call center during overnight hours. Must possess American Sign Language (ASL) and/or English transliteration as well as spoken English skills. PT positions and employment opportunities available.
Global
4w PTO
Consulting customers on questions related to our websites. Working timely, speedily and effectively with customer requests. Resolving customer issues with the goal of customer retention. Promoting our websites to the customers upon opportunity. Maintaining a high level of service quality.