SIXT is hiring German-speaking Roadside Assistance Agents to support our customers across Germany — remotely from anywhere in Spain. As the first point of contact in breakdown situations, you’ll provide fast, reliable support by phone and email, working closely with our Rostock team. If you’re looking for a new challenge in the automotive sector and want to grow with a dynamic, modern company — we’d love to hear from you!
Job listings
Looking for a Customer Support Specialist to join the team, who will respond to emails, reviews, and chat questions across all countries. The role involves working 5 days a week in 8–10 hour shifts , fully remotely, without night shifts. Lithuanian citizenship is required.
You will respond to all incoming customer enquiries before, during and after booking by email and telephone. Handle complaints and collect feedback from our customers, thereby supporting the success of SIXT and contributing your suggestions for improvement. You are willing to work shifts, nights, and weekends.
Europe
4w PTO
Provide email and chat support (no phone calls!) to Spotify users, answering common "how-to" and FAQ-type questions. This role assists with account management and payment-related issues. Guide users through troubleshooting steps with patience and clarity.
Unlimited PTO
The Onboarding team supports new customers right when they need it most by migrating important content and providing personalized trainings. In this role, you will collaborate closely with Sales, Account Management, Product, and customers across the entire journey. You will manage multiple projects at the same time and make sure none of them are left forgotten or fall through the cracks and lead each project and take full ownership.