As a Seasonal Bilingual Benefits Customer Service Representative, you will help French and English client members through the enrollment process, and when making updates to their health care and/or pension plans. You will be providing superior customer service in a work from home environment (following training). During the busy season you may work overtime upon request. High performers may be offered a full-time opportunity.
Our Support team helps our users by answering their questions and solving issues that they have, supporting our users by e-mail. We are looking for an independent contractor (EU time zone) for a freelance contract; you'll follow a rotating schedule that includes 2 days of work, followed by 2 days off, and then 2 more workdays and 2 days off again (including working on public holidays). Each workday lasts 12 hours (including 1 hour for a break).
As the new Onboarding Manager for the Belgian marketplace, you’ll play a pivotal role in driving the success of our partners and contribute directly to the growth and development of our platform. This is your opportunity to help shape how sellers integrate and thrive within a rapidly expanding and ambitious e-commerce environment. You will guide our partners through the entire technical onboarding process on our e-commerce marketplace platform.
As Customer Support Assistant, you will ensure fast and comprehensive ticket response, deeply understanding client’s needs and frustrations within the Global Self-Service Live Support Team. You will manage various types of requests from live clients, such as those relating to programme development or management, identifying and redirecting requests to the right support teams. You will also assist with the management of programme upsells, retention and closures.
You are fluent in German and would like to work from home in Spain? SIXT is looking for motivated and enthusiastic German-speaking Customer Services Agents to join the team from anywhere in Spain. You will be the first point of contact for German customers and a helping hand for all inquiries before, during and after booking, exciting them with your know-how of products and services, increasing customer satisfaction and loyalty with your friendly and professional work while acting as team player.
You will be the interface between customers and chauffeurs, ensuring high-quality standards and safe customer transport. You will monitor driver punctuality, organize alternatives, and ensure each transfer is assigned to the appropriate driver. You will take care of every customer, ensuring drivers and customers find each other.
Cultivate relationships with key accounts and understand their business success factors. Identify upselling opportunities, provide demos, and guide customers to maximize product value. Implement strategies to enhance customer satisfaction and communicate feedback on product features. Monitor customer usage patterns and provide reports on customer success KPIs.
As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function. As a bilingual Technical Support Specialist, you will be responsible for providing support in both German and English.
You're the frontline hero, the voice of InfinitePay. In our high-octane world, you'll tackle customer issues head-on, from simple guidance to complex technical juggernauts. Your mission: Deliver exceptional service, solve problems end-to-end, and turn challenges into triumphs.
This is not your standard support role. As a Customer Support & Sales Agent, you’ll be the first human contact for our customers, delivering friendly, helpful service via phone, chat, social media communication, and email. You’ll also conduct phone interviews, offer product recommendations, and drive upsells that genuinely benefit the customer.