As the new Onboarding Manager for the Belgian marketplace, you’ll play a pivotal role in driving the success of our partners and contribute directly to the growth and development of our platform. This is your opportunity to help shape how sellers integrate and thrive within a rapidly expanding and ambitious e-commerce environment. You will guide our partners through the entire technical onboarding process on our e-commerce marketplace platform.
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6w PTO
Cultivate relationships with key accounts and understand their business success factors. Identify upselling opportunities, provide demos, and guide customers to maximize product value. Implement strategies to enhance customer satisfaction and communicate feedback on product features. Monitor customer usage patterns and provide reports on customer success KPIs.