ModSquad

1 open remote positions

ModSquad has been reinventing the Customer Experience Services industry since 2007, providing customer support, content moderation, trust and safety, community management, and social media services to top brands like Spotify and VSCO. We're a remote-first company supporting over 50 languages in over 90 countries, with a culture that values flexibility and working with great people on cool projects.

Engagement Moderator

24 days ago

Global

Monitor social media feeds and respond to public inquiries using guidelines and pre-approved messaging.
Recognize and escalate potential security or safety concerns to appropriate teams.
Stay informed about trends and online culture to manage interactions effectively.

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Engagement Moderator