- Respond swiftly and professionally to customer inquiries, delivering accurate, helpful information.
- Troubleshoot customer issues, escalating complex cases when necessary.
- Maintain organized records of interactions in our CRM.
1 open remote positions
ModSquad has been reinventing the Customer Experience Services industry since 2007, offering customer support, content moderation, trust and safety, community management, and social media services. They are a primarily remote company that works with startups and Fortune 500 companies, supporting over 50 languages in more than 90 countries.