Home
/
Companies
/
ModSquad
ModSquad
2 open remote positions
ModSquad provides customer support, content moderation, and social media services to top brands globally. Since 2007, the company has been a primarily remote organization with a team supporting over 50 languages in more than 90 countries.
Open Positions
Provide exceptional customer support via phone and email for a health and wellness e-commerce client. Assist customers with product questions, orders, shipping, subscriptions, and account issues. Navigate multiple systems and maintain accurate documentation while delivering empathetic service.
Zendesk
Communication
Problem-solving
Attention To Detail
Handle inbound customer calls and emails for an educational services provider, assisting students, parents, and faculty. Troubleshoot basic technical issues and manage multiple applications while maintaining a friendly and professional tone. Support campus culture and brand identity in every interaction, with flexible self-scheduling including weekend hours.
Customer Service
Technical Troubleshooting
Zendesk
Multitasking
Communication