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Role Overview:
- You will provide T1 and advanced technical support for a developer platform.
- You will assist with game development, QA, and 3D digital asset moderation.
- You will work Monday-Sunday with shifts between 9am-5pm PST.
Requirements:
- You have strong attention to detail and technical customer support experience.
- You are familiar with game engines, QA methodologies, and digital marketplace platforms.
- You know Salesforce or other CRMs and have a foundational understanding of scripting or programming.
About ModSquad:
- We are a remote-first company serving top brands since 2007.
- We support over 50 languages in more than 90 countries.
- We value great people, cool projects, and a flexible, project-based culture.
ModSquad
ModSquad provides customer experience services including customer support, content moderation, trust and safety, community management, and social media. Since 2007, the company supports over 50 languages in more than 90 countries and operates as a primarily remote team.