As a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy.
As a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy.
The Customer Success team at Freshpaint empowers customers to deliver on their goals, prioritizing privacy and data quality, ensuring repeated value that unlocks customer growth through delivery excellence and industry expertise. This role involves managing a high volume of MidMarket customers, focusing on scaled CS motions, and effectively managing risk to drive best-in-class GRR and NRR.
The Customer Success Manager (CSM) is responsible for helping Docebo customers achieve their goals by maximising the value and adoption of Docebo’s Learning Management System (LMS). Acting as a trusted advisor, the CSM works with a portfolio of customers to guide them in leveraging Docebo’s platform to meet their business objectives, ensuring successful adoption, usage expansion, and renewal. This role bridges business strategy and technical expertise.
Cultivate relationships with key accounts and understand their business success factors. Identify upselling opportunities, provide demos, and guide customers to maximize product value. Implement strategies to enhance customer satisfaction and communicate feedback on product features. Monitor customer usage patterns and provide reports on customer success KPIs.
Deliver exceptional support to business-to-business (B2B) customers by managing customer accounts, ensuring pricing integrity, tracking on-time deliveries, and achieving complete order fulfillment in this remote role. The ideal candidate has experience working with manufacturing or industrial clients and thrives in a fast-paced environment.
In this role, you will own and manage a portfolio of high-value, complex customers, ensuring they receive maximum value from Vidyard’s offerings, proactively engage with customers, collaborate with account management, and build influential relationships across diverse stakeholders acting as a trusted advisor and advocating for product improvements.
As a Tiered SMB Customer Success Manager, your mission will be to build strong relationships with our small and medium-sized business customers, ensuring they achieve maximum value from our products while fostering a collaborative and proactive approach to their success. This role involves driving user engagement, maximizing product adoption, and managing the customer lifecycle from onboarding through renewal.
The Customer Success Manager plays a critical role in scaling product adoption, driving customer satisfaction, and maximizing revenue through strategic management of paid add-ons. This role is responsible for supporting activation, adoption, and retention, while also surfacing product feedback to inform future development. You will serve as the voice of the customer, ensuring that product performance, educational resources, and feedback loops are aligned with our business goals.
As a Strategic Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Strategic CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy.