Vercel is seeking a Customer Success Manager to enhance the experience of Enterprise customers. This role involves managing customer accounts, driving business value, detailed onboarding, setting success criteria, resolving issues, identifying expansion opportunities, and managing renewals. A background working with developers, especially in frontend development, cloud infrastructure, and modern application deployment is crucial.
We're looking for a Customer Success Lead to own the end-to-end customer journey at Synthflow - from onboarding through expansion. In this high-impact role, you'll work closely with our founders and cross-functional teams to ensure our customers are successful. You’ll define and scale our customer success function, build strong relationships with enterprise accounts, and help influence the product and go-to-market motion through user feedback and insights.
Make Juro’s customers successful by proactively solving their problems with contract automation, being a trusted advisor, voice and source of guidance while identifying opportunities to help customers expand their use of their platform. You will own a high‑value book of business, build genuine champion relationships, and be the face of Juro for some of the world’s fastest‑growing companies.
The Customer Success Manager plays an important role in helping our Enterprise customers transform the way they assess security risk. The SecurityScorecard Customer Success team manages relationships, delights customers, understands our customers’ organizational goals, helping them operationalize our platform and become more secure. You'll own and manage customer relationships with customers, ensuring their happiness and communicating the value of our product to drive deeper engagement.
Ensure customers are empowered to succeed with n8n, driving higher NRR and ARR, reducing churn, and fostering long-term customer relationships. The Customer Success Manager will onboard new mid-market enterprise customers, manage customer retention and upsell opportunities, and improve Customer Success processes.