Muck Rack

4 open remote positions

Muck Rack is the leading SaaS platform for public relations and communications professionals, enabling organizations to build trust and tell their stories. The company is founder-controlled, fully distributed, and growing sustainably, with awards for culture and product from Inc., Quartz, G2, and BuiltIn.

Salary Distribution 4 of 4 jobs

PTO Distribution 4 of 4 jobs

4w
Min
5w
25th
6w
Median
6w
75th
6w
Max

Parental Leave Distribution

Maternity Leave 4 jobs

16w
16w
16w

Paternity Leave 4 jobs

16w
16w
16w

Benefits Overview 4 of 4 jobs

401(k) (4) Dental (4) Medical (4) PTO (4) Vision (4) Home Office Stipend (2) Parental Leave (2) Wellness Stipend (2)

Open Positions

Senior Sales Manager, Enterprise

$120,000–$130,000/yr
US 6w PTO 16w maternity 16w paternity

  • Manage and coach a team of Enterprise account executives to achieve ambitious sales goals, using tools like Salesforce and Gong.
  • Oversee pipeline forecasting and analyze sales data to identify trends and opportunities for improvement.
  • Hire and train new team members, execute sales strategy, and join prospect conversations to close business as needed.

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Pooled Customer Success Manager, SMB

$55,000–$60,000/yr
United States 4w PTO 16w maternity 16w paternity

  • Lead critical activities such as onboarding, escalations, training, risk mitigation, and renewals for a shared customer book.
  • Handle customer cases via a round-robin system, ensuring timely responses and high-quality outcomes.
  • Partner with cross-functional teams to provide holistic support and maintain accurate data in Salesforce.

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Customer Success Manager

$71,755–$80,645/yr
UK 6w PTO 16w maternity 16w paternity

  • Drive customer growth, retention, adoption, and renewals across the UK market as a primary contact for Enterprise and Mid-Market customers.
  • Lead onboarding, provide strategic guidance, and design customized reporting solutions while ensuring compliance with UK-specific licensing.
  • Achieve quarterly revenue and retention goals, negotiate contracts, and represent the voice of UK customers across the business.

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