Docebo

The Customer Success Manager (CSM) is responsible for helping Docebo customers achieve their goals by maximising the value and adoption of Docebo’s Learning Management System (LMS). Acting as a trusted advisor, the CSM works with a portfolio of customers to guide them in leveraging Docebo’s platform to meet their business objectives, ensuring successful adoption, usage expansion, and renewal. This role bridges business strategy and technical expertise.

We're looking for a Software Engineer to join our Platform Development Team to develop and optimize highly scalable, distributed backend systems and services. The role involves solving complex technical problems related to performance, reliability, and architectural design within a critical platform context within an Agile environment. The engineer will design, develop, test, and deploy foundational, scalable, and resilient platform services and APIs.

The Senior Solutions Consultant will work with Docebo Enterprise prospects to discover, prepare and lead presentations. This expert position leverages industry knowledge throughout the sales process to act as a trusted advisor to all levels within prospective customer organizations. The role involves tag teaming with the Sales Team, mastering the product, delivering technical presentations, and collaborating with cross-functional teams.

As a Senior Cloud Operations and Support Engineer, you’ll help manage the operational health of the Docebo learning platform, solving critical customer-facing issues by orchestrating the broader response of the Docebo product organization. You will be part of a globally deployed team that is highly skilled in handling urgent customer issues, quickly diagnosing technical, operational, and/or product issues, and orchestrating the right response to mitigate and resolve problems.