Handle and problem solve customer inquiries via phone, email, and chats, ensuring a great customer experience.
Develop strong knowledge of Horace Mann Life and Retirement insurance products and proactively upsell and cross-sell solutions.
Maintain quality and compliance by adhering to all applicable company and state rules and regulations.
Horace Mann helps educators protect what they have today and prepare for tomorrow, offering insurance and financial products tailored to their needs. Founded in 1945, we serve over 4,100 school districts, are publicly traded on the NYSE, and have more than $12 billion in assets.
Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Maintain detailed records of client interactions and bookings
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We are committed to delivering excellent customer service and helping travelers create unforgettable experiences worldwide.
Customize vacation packages based on client needs and preferences.
Research hotels, resorts, cruises, and tours using our premier supplier network.
Provide expert advice and insider deals on travel experiences.
Destination Careers assists clients in planning unforgettable vacations through customized travel packages. As a growing remote team, they value flexibility and offer training and exclusive travel perks.
Maintain client satisfaction and expand employer services within assigned territory through retention, growth, and new business leads.
Drive sales and provide superior customer experience, interacting with Business Unit Leaders, VP, and C-level contacts.
Consult with clients to construct solutions, grow portfolio through cross-sell/upsell, and negotiate contract renewals.
Experian is a global data and technology company powering opportunities for people and businesses worldwide, operating across markets from financial services to healthcare and insurance. With a team of 25,200 people in 32 countries, Experian fosters an inclusive, people-first culture that has earned it recognition as one of the World's Best Workplaces.
Answer inbound calls to handle sales and service, focusing on customer experience and offering thoughtful advice.
Stay connected with your manager and team through one-on-ones and meetings, ensuring success in a virtual environment.
Solve customer issues quickly, hit performance targets, and live your values with a big hearted, tenacious attitude.
1-800 Contacts is a contact lens retailer focused on making ordering simple and affordable. The company has a legendary, award-winning culture and is owned by KKR, one of the world's largest private equity firms.
Lead and develop a team of Enrollment Specialists to hit daily and weekly performance targets through coaching, huddles, and 1:1s.
Keep operations on track by handling HR tasks like timecards and PTO, and coaching the team to follow processes seamlessly.
Drive continuous improvement by partnering with other leads to fix enrollment queue issues and surfacing opportunities to improve workflows and conversion.
Thyme Care is a market-leading value-based oncology care enabler that partners with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. As a tech-native organization, it combines human support with AI and has a bold vision to become a household name in cancer care.
Conduct virtual consultations with clients to assess needs and provide solutions.
Build and maintain lasting client relationships through consistent periodic check-ins.
Complete related administrative tasks like note-taking and appointment setting as needed.
Global Elite Empire Consultants is a tech-driven recruitment and consulting firm that connects innovative individuals with opportunities. They are a fast-growing organization that values passion, motivation, and adaptability in their team.
Lead, mentor, and develop a team of Customer Success Professionals, providing coaching and performance feedback.
Develop and implement customer success strategies to improve satisfaction, retention, and expansion (NRR).
Analyze customer health trends and data to proactively mitigate churn risks and identify improvement opportunities.
Propelus simplifies workforce compliance management across healthcare with innovative technology and strategic partnerships. A trusted leader for over 20 years, they deliver seamless compliance solutions to millions, with a focus on bringing more good into the lives of people serving healthcare.
Support prospect onboarding by scheduling Introductory Sessions for inquiries.
Manage active member communications and address customer service needs.
Respond to inquiries across phone, email, and social media including Facebook, Instagram, and YouTube.
FastFit is a fitness company that manages prospect onboarding and customer service for its brands including The Perfect Workout. The company is hiring a temporary, part-time remote coordinator to join its Acquisitions Support Center team.