Client Success Manager
As the Client Success Manager you will play a key role on the AlterCall team, acting as a critical contact point for our clients. You will maintain and enhance client lifecycle phases, partner cross-functionally, and influence product direction. Own the renewal pipeline, manage contracts, and monitor customer success metrics to improve outcomes and efficiency. Excellent communication is needed for escalation points resolving issues with urgency and empathy.
$90,000–$100,000
/yr