As a Solutions Engineer at Element451, you’ll design and deliver captivating product demos and proof-of-concepts (POCs) that showcase how our AI agents, automations, and personalization tools revolutionize the student experience. You’ll collaborate closely with our Sales, Product, and Customer Success teams to craft custom experiences that help institutions see and feel what’s possible with AI.
As a member of our Solution Engineering team, you’ll be heavily involved in the pre-sales process for a variety of cutting-edge technology projects primarily with Amazon Connect. You will be responsible for demonstrating and creating value for NeuraFlash services and products for Salesforce, building technical credibility in compelling demonstrations, and creating accurate and competitive proposals for projects. You'll contribute to our product development efforts and Einstein Product Portfolio through field feedback to our Product Managers.
As a Strategic Solutions Engineer, you’ll be at the forefront of the AI transformation in customer experience. Partnering with Sales Directors, you’ll serve as both a business consultant and technical expert—guiding prospective customers through the discovery, design, and validation of Cresta’s AI-powered solutions. You’ll connect deeply with customer stakeholders to understand their business goals, technical environments, and operational challenges, and architect intelligent solutions that combine the power of LLMs, SLMs, and real-time AI assistance.