Pre-Sales Engineer

Play a pivotal role in Lonza's ambitious growth strategy across North America. This is an outstanding opportunity to contribute to Lonza's mission of improving lives through innovative life sciences solutions! Key responsibilities include driving and standardizing complex sales projects in North America in cooperation with the regional remote and field Sales Teams. Support the sales of automation solutions like Pyrotec pro through the full sales cycle and beyond. Implement global software rollouts and support validation studies for new methods like recombinant factor C. Harmonize and standardize sales processes to improve customer experiences and shorten the sales cycle. Build and perform comprehensive on-site customer training and deliver on-site support during validation and routine test start-ups. Share market feedback and insights about needs, trends, and service optimization with internal management and key collaborators. Coordinate support resources within Lonza to meet customer needs effectively. Communicate the Bioscience portfolio and Lonza’s value proposition to customers, developing robust product knowledge and regulatory expertise. Lead by example in cross-functional teams, crafting long-term value for peers and customers. Train remote and field Sales Teams on complex sales processes to improve their skills and knowledge. Document daily activities and information in the CRM database promptly. Perform other duties as assigned.