The Solution Engineer role sits within the GTM organisation within Japan, making you a trusted technical advisor of the local sales team. You will work on exciting projects with future-forward organisations, helping to guide the beginning of their Generative AI journeys. As an SE, you will work with Account Executives and will be responsible for the technical success and delivery of our sales opportunities.

As Twilio’s next Solutions Engineer, you will work closely with industry-leading companies to solve some of their toughest problems. You will be joining a team of solutions engineers that are passionate about storytelling, problem solving, and building meaningful solutions that solve real-world problems. You will partner with Account Executives in discovering technical and business pains and requirements, advocating for customer needs to internal teams, and demonstrating the art of the possible.

Partner with Account Executives to qualify and drive technical sales opportunities, especially across mid-market and growth-stage companies. Lead technical discovery, tailor demos, and own the product evaluation (POC/pilot) process. Act as the technical point of contact during sales cycles, addressing questions. Build and maintain demo environments and reusable technical assets.

As a Senior Solutions Engineer, you will guide prospective customers in their Instructure Learning Platform evaluation process, focusing on solutions like Canvas LMS and more. You will identify deployment and technical issues, considering creative solutions. This role involves collaborating with Regional Directors and Channel Partners, acting as a technical advisor and product advocate, based in Australia with up to 50% travel.