DLocal

As Delivery Process & MI Manager you will play a critical role in driving operational excellence by designing, standardizing, and optimizing delivery processes while also owning the development and management of Delivery KPIs, dashboards, and reporting frameworks. This hybrid role bridges process improvement and data-driven decision-making, ensuring that merchant implementation projects are delivered efficiently, consistently, and with measurable performance oversight.

The AI Engineering Leader has a pivotal role in our organization, responsible for guiding the team that develops enterprise-level solutions aimed at scaling and automating value-driven outcomes for our business. The leader will oversee all aspects of AI engineering, from conceptualization to deployment, ensuring the delivery of cutting-edge solutions that meet both business and technical requirements.

As part of the Fraud Prevention Tactics team, you will decide the fraud prevention strategy for each industry. This role involves optimizing payment rejection decisions and improving user experience, while considering chargeback and conversion rate targets. You will identify fraud patterns, develop efficient rules, collaborate with data science, analyze databases, and manage KPIs for key clients, delivering tailored solutions.

As an Operations Associate, you’ll ensure the smooth and accurate execution of daily tasks while staying compliant with internal policies. You'll spot issues, track discrepancies, and help drive improvements, making a real impact on operational efficiency. This is a Talent Pool for you to show your interest in being part of the Operations team at dLocal.

We are looking for an Operations Specialist based in Brazil to join our Operations Payins team. The main responsibility of this role is to ensure our operations run smoothly and that all the processes are optimized, internally and externally. You will identify problems, operational issues, and potential concerns. You'll work closely with the rest of the company to make their life easier, by providing the information they may need.

We are looking for a Regional Tax Specialist to join our dynamic Taxes team, focusing on ensuring adherence to tax regulations, mitigating tax risks, and maintaining up-to-date internal controls in APAC and EMEA regions. The ideal candidate should have a fundamental understanding of tax principles and a strong desire to explore the complexities of tax regulations across various regions.

We are looking for a Customer Success Associate who will be responsible for assisting customers experiencing any operating or procedural difficulty with the use of our products. Seeking a reliable, detail-oriented, hard-working individual to join our Customer Success team, working with both our internal teams as well as clients. Updates tickets, escalates complex problems, verifies solutions, and promotes a customer-first environment.

This role will assist and support the different Operations teams to continue improving the relationships with our acquirers, issuing banks, and card schemes, by assisting with presentations or insights on issues/improvement areas identified. The candidate will analyze data frequently to detect improvement opportunities regarding cost, Conversion, and Chargeback rates.

This is a Talent Pool for you to show your interest in being part of the IT Team at dLocal as a Senior Software Engineer Front End, this means that as soon as we have the right position in our IT Team, we will get in touch with you!

This position is for a commercial legal counsel who will work with the contracts team while also supporting the wider business in a range of commercial and legal matters. Responsibilities include drafting, analysis, and negotiation of commercial agreements, as well as partnering with legal team members on strategic projects and regulatory issues. The candidate will also create and advise on templates, policies, and procedures to address new requirements.

Dlocal helps some of the best companies in the world expand in emerging countries. The company is looking for an Expansion Manager in Egypt who will handle all their expansion efforts within the Northern African region and is eager to learn new things every day. The role involves contacting potential partners, negotiating agreements, working with internal teams, analyzing performance, improving operational capabilities, staying on top of regulations, and working with merchants and lawyers.

You will work closely with a team of skilled engineers and define strategy and roadmap for the platform, evangelizing to the development teams and broader organization. You will execute that vision, ensuring every item on the roadmap provides the desired outcome to our customers and the business. You will analyze and use data to make informed decisions. You will be working with people from all around the globe.

This role requires a strategic thinker with strong operational expertise, exceptional relationship management skills, and a deep understanding of the Uganda market. As the Country Manager, you will be responsible for formulating and executing the company's strategy in Turkey, building strategic partnerships, ensuring compliance with local regulations, and fostering a high-performance team.