Lead and scale global payment operations across merchant onboarding, disputes/chargebacks, reconciliation, settlements, and payouts.
Manage and expand strategic partnerships with PSPs, banks, and fintech providers, including commercial negotiations and performance optimization.
Build and lead a high-performing global team, establishing KPIs, SLAs, and a culture of operational excellence.
ABC Fitness is the #1 software provider for fitness businesses, supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year. ABC Fitness offers outstanding employee benefits, and training is provided on an on-going basis allowing employees to develop their strengths.
Draft and manage statements of work for customizations, white labels, builds for clients, and change orders.
Partner with sales and post-sales teams to scope custom SOW engagements, define deliverables, timelines, and success criteria.
Plan, coordinate, and drive the delivery of large projects for global key accounts with in-house or outsourced contractors and ISVs.
Sardine is a leader in fraud prevention and AML compliance. They use device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens and have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo, with a remote-first culture.
Own execution of live transactions on Crux's platform from onboarding through completion.
Coordinate multiple stakeholders such as lenders and legal teams to keep deals on track.
Drive platform adoption across internal teams and external counterparties, providing feedback to Product.
Crux is a capital markets platform that finances clean energy and manufacturing projects by connecting counterparties and providing market intelligence. The company has a team of over 45 experts in energy, tax, finance, government, and technology, operating with a remote-first, high-growth culture that blends financial services expertise with cutting-edge technology.
Own day-to-day operational health of payments, including escalation management, cross-functional coordination, and resolving complex support issues.
Lead rate review processes and execute updates to payment systems and workflows while maintaining accurate operational documentation.
Identify and manage recurring operational work, surface patterns to leadership, and support payments onboarding and activation tasks.
EverCommerce is a leading service commerce platform that provides tailored, end-to-end SaaS solutions to digitally transform the service economy across Home & Field Services, Health Services, and Wellness industries. The company serves over 725,000 customers and fosters an energetic and collaborative culture focused on building an extraordinary company.