Pathward

Plans and oversees enterprise-level support and service activities for company products and services for a designated merchant acquiring partner or group of partners. Develops partner relationship and deep understanding of partner business, using Pathward and industry knowledge to collaborate and drive growth and retention efforts. This individual must create an environment where 100% responsibility and accountability is taken.

Responsible for driving the processes, oversight, systems thinking, training and management of the Partner Services and Delivery team through a deep understanding of the payments business, products and regulatory standards and guidelines. Represents the Partner Services and Delivery teams needs across Internal teams.

Responsible for building deeper relationships with clients while servicing their needs and understanding their business. Accountable for growing market share, increasing card sales, client support functions, and ensuring client satisfaction within the Managed business line. Acquires new Financial Institutions (FI) clients, expanding our reach in the market.

As Product Line Manager, you will lead the development and lifecycle management of the bank’s ATM sponsorship and money movement product offerings, enabling independent ATM deployers, ISOs, and processing partners to operate ATM fleets. You will work cross-functionally with compliance, network partners, operations, and technology teams.