Process a queue of loan applications while ensuring compliance with established quality standards.
Handle inbound and outbound calls to verify details and request additional information from customers.
Resolve customer issues via phone, email, or fax and keep customer accounts accurately updated.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered Colossus platform. It serves non-prime consumers and businesses and maintains an inclusive, values-driven culture where employees can thrive.
Support new business and loan portfolio management for Asset-Based Lending.
Coordinate collateral support, daily advances, and initial loan funding.
Assist with documentation, reporting, and compliance with ABL policies.
Technology Credit Union (Tech CU) offers financial services including asset-based lending. It is a mid-sized credit union with a collaborative culture focused on innovation and performance.
Investigate disputed credit card, debit card, and ACH transactions to determine appropriate resolutions.
Analyze transaction and account data to identify patterns, trends, and potential risk factors.
Collaborate with fraud, disputes, and engineering teams to improve loss-prevention processes and tools.
A financial technology company focused on payment risk and dispute management. It offers a collaborative, fast-paced environment where interns engage with cross-functional teams.
Investigate active fraud attempts across card and faster payment channels in real time.
Make confident decisions to release or block suspicious transactions and secure customer funds.
Support and reassure customers during active fraud scares via phone and chat with empathy.
Monzo is a UK digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and credit cards. It's known for its award-winning customer service, inclusive culture, and focus on solving customers' financial problems.
Complete thorough analysis of loan files to ensure compliance with company, investor, and FHA/VA guidelines.
Underwrite the entire credit package and collateral for residential mortgage loans.
Maintain productivity standards, including 48-hour turnaround and three decisions per day.
PRMG is a mortgage company that encourages remote underwriting and offers aggressive bonus structures. The company fosters work-life balance and teamwork through a pod-based underwriting environment.
Act as primary contact for new commercial clients during account opening and guide them through documentation and digital onboarding.
Assist clients with setup and management of digital treasury services and deliver training on digital platforms.
Serve as the main contact for Tier 1 service and technical inquiries, ensuring timely resolution and driving digital channel engagement.
Climate First Bank is a Florida Benefit Corporation and FDIC-insured commercial bank offering personal and business services including solar, residential, and SBA loans to power a sustainable future. As a Certified B Corporation with branches in Florida and a growing digital presence, the bank is a small but mission-driven team of goal-setters and changemakers committed to ethical banking.