Perform intermediate-level loan processing functions for Consumer and Small Business loans. Coordinate with internal departments and third-party vendors. Ensure timely documentation, accurate loan setup, and compliance with regulatory and internal standards.
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The LOA will directly communicate with new leads, active prospects, customers, clients, and business partners daily, ensuring a smooth workflow and strong team chemistry. This role requires strong communication, time management, priority management, and data entry skills; working cohesively to close loans on time while providing a great experience.
Originate mortgage loans, guiding borrowers through the process, ensuring compliance, and providing documentation for underwriting, processing, and funding. Build referral relationships with top real estate agents, connecting customers, agents, and the loan process through Zillow’s platform. Achieve production targets through company-provided leads and self-sourced opportunities, using data to manage your pipeline and deliver a best-in-class customer experience.