Provide personalized guidance on credit strategies and lending products to meet customer needs.
Manage inbound calls, process credit transactions, and resolve complex situations efficiently.
Maintain knowledge of consumer banking products, credit practices, and regulatory compliance.
A financial services company specializing in credit and lending solutions, providing expert guidance to clients. The company fosters a customer-focused, collaborative environment with opportunities for professional growth and development.
Process complex residential mortgage loans, including conventional, non-conforming, government, and housing agency types, ensuring adherence to investor guidelines.
Analyze loan documentation, evaluate debt-to-income ratios, and coordinate timely submission to underwriting and closing.
Serve as liaison between Loan Officers, customers, and Underwriters, resolve inquiries, and issue commitment letters.
Fulton Bank is a financial institution offering banking and mortgage services. The company fosters a culture of continuous learning, work-life integration, and inclusion, with a focus on making a positive community impact.
Gather required documentation and submit loan files for processing/underwriting.
Manage pipeline of 50-60 loan closings per month.
Provide excellent customer service and assist team members with borrower requests.
Knock redefines home buying and selling with its Bridge Loan product, allowing homebuyers to 'buy before they sell'. Founded in 2015, the company has grown to a trusted partner with a network of 60,000+ loan officers and agents, and has been honored as one of Inc.'s Best Workplaces six times.
Support branches, Wealth Management, and digital channels with customer relationships and account opening.
Process account maintenance, transactions, and resolve customer inquiries.
Identify opportunities to meet customer needs through cross-selling bank products and services.
The organization is a financial institution that offers banking products and services through its Banker Service Center. It values customer service, compliance, and teamwork.