Helping to successfully process growing volume of international and domestic payments, the Payment Operations Associate will verify beneficiary account details to ensure they are accurate and adhere to AML regulations and internal policies. The candidate will work closely with payment partners and banks to identify and resolve payment issues promptly. Reviewing, improving, and maintaining payment formatting rules to reduce payment issues is an integral part of the job.
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Contributes to the mortgage loan process by being a key contact for both borrowers and internal partners within Summit Funding to manage a pipeline of loans from contract to close. Responsible for receiving loan applications, obtaining credit information for applicants, and collecting all needed documentation for loans. Documentation includes Verifications of Deposit (VOD), Verifications of Employment (VOE), appraisal, title, etc. Answers borrower questions and verifies loans are complete.
Bring your passion and commitment for helping small businesses achieve their dreams through offering financial solutions and providing exceptional customer service. You will develop strong active listening skills and learn about business banking, working with internal & external business groups to find the right solutions for our customers. You will advise customers on strategies and products that meet their objectives.
Proactively promote a virtual/remote relationship-based offering by being a dedicated and primary point of contact for clients in the Personal Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.
Develop the banking strategy for assigned bank Treasury Management products and services, providing marketing oversight and support to Commercial and Business Banking teams. Accountable for the strategy development and also recommending new product features and services for the purpose of growing customer adoption/use of product and services. Performs role of product advocate on cross-functional teams, presenting new product proposals and/or enhancements that support achievement of revenue and profit objectives.
Work as a supervisor and a subject matter expert in Small Business Loan Underwriting. Review the credit presentations of other team members for adjudication or routing to higher level of lending authority. Ensure that booked requests meet the Bank's Lending policies and procedures, and that the resulting loans perform within expected loss and delinquency parameters. Assist with Management reporting in a myriad of areas.
Oversee a team responsible for performing multiple functions related to commercial loan documentation. Provide direction, guidance, and coaching to staff. Responsible for integrity of loan documentation for all commercial loan types as related to commercial real estate, UCC secured, lines of credit, letters of credit, aircraft, preferred mortgages, SWAP, SBA 7a, SBA Express & SBA 504βs with regards to new loans, renewals, extensions, and modifications.
Serve as a primary point of contact for clients and broker partners during ET overnight hours, troubleshooting operational and technical issues, and proactively assisting in the resolution of inquiries and incidents. Deliver exceptional service to clients and broker partners, while overseeing the resolution of operational and trading inquiries. Support critical overnight brokerage functions by submitting and processing operational requests.
Manage a team of individual contributors and managers that are key cross functional players to Mercuryβs product, legal, compliance, and finance teams and build out Mercuryβs network of potential partners. Be the internal expert on the fintech partner ecosystem and build our knowledge base on how this system works. Clearly communicate the compliance, regulatory, and technical products of Mercury accurately in order to liaison between product teams and win over external partners.
Respond to transaction limit request increases, make risk decisions on queued payments, and leverage your general risk knowledge to escalate unusual or high risk behavior to relevant teams. Provide great user experiences to Mercury users while making highly efficient and high quality risk assessments. You will report directly to the Risk User Experience Manager and will be supported by a highly functional Risk team.