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About the Role:
- Guide borrowers from first contact through funding while delivering a best-in-class customer experience.
- Operate in either a high-volume, digitally driven environment or a relationship-based, market-focused model.
- Success in this role comes from responsiveness, execution, and performance in a structured, metrics-driven organization.
You Will Get To:
- Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation.
- Partner with centralized processing, underwriting, and closing teams to move loans efficiently.
- Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions.
Who you are:
- 3+ years of mortgage origination experience with a strong emphasis on purchase transactions.
- Strong client service orientation with consultative sales skills and deep understanding of the mortgage process.
- Excellent verbal communication skills and ability to build trust quickly.
Zillow Home Loans
Zillow Home Loans is revolutionizing the home financing experience as part of Zillow Group’s FinTech division. They are a team of innovators, problem solvers, and creative individuals pushing the boundaries of the mortgage industry in a collaborative, high-energy environment.