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LoanCare
LoanCare
5 open remote positions
LoanCare provides mortgage loan subservicing for banks, credit unions, and independent mortgage companies. It is part of Fidelity National Financial, a Fortune 500 company, with a collaborative culture focused on protecting homeowner outcomes.
Salary Distribution
5 of 5 jobs
Benefits Overview
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Open Positions
Audit and reconcile FHA, VA, and USDA mortgage insurance claims, focusing on FHA claims for the GNMA portfolio. Track claim findings, report recoverable losses, and recommend process improvements to management. Collaborate with clients, industry partners, and internal teams to expedite claims and maximize homeowner outcomes.
Mortgage Servicing
Microsoft Excel
Regulatory Compliance
Ensure accurate and timely completion of foreclosure referral checklists and correct assignment of attorneys. Review daily delinquency reports to qualify loans for foreclosure and manage executive dashboard metrics. Communicate professionally with attorneys, homeowners, and title companies, and attend onsite hearings as needed.
Mortgage Servicing
Microsoft Office
Analytical Skills
Communication
Order and manage property preservation on properties serviced by LoanCare clients, including bids and vendor oversight. Monitor vacant and damaged properties to ensure vendor actions meet agency or investor guidelines and coordinate evictions and HUD claims. Assist junior specialists, prepare management reports, and support hazard claims and property securing processes.
Mortgage Servicing
Microsoft Excel
Microsoft Word
Handle call overflow, suspense reporting, and client relations follow-up. Review and respond to tasks, voicemails, and emails to resolve delinquency issues. Assist with call monitoring, escalated calls, and team meetings to improve processes.
Collections
Customer Service
Analytical Skills
Manage the loan remediation pipeline, tracking, prioritizing, and updating cases to ensure timely resolution. Review and verify loan documents for compliance, accuracy, and completeness. Collaborate with internal teams and stakeholders to drive cases to resolution and identify process improvements.
Microsoft Office Suite
Data Entry
Compliance
Customer Service