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LoanCare
LoanCare
10 open remote positions
LoanCare is a full-service mortgage loan subservicer that delivers excellence to banks, credit unions, and independent mortgage companies. Backed by Fidelity National Financial, a Fortune 500 company, they subservice over 1.8 million loans nationwide, with a seasoned team of senior managers averaging nearly 30 years of experience.
Salary Distribution
10 of 10 jobs
Benefits Overview
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Open Positions
Oversee and execute foreclosure processes in compliance with federal standards. Manage and mentor foreclosure specialists, ensuring timely and accurate processing. Provide backup coverage and support for team activities and special projects.
Mortgage Servicing
Compliance
Microsoft Excel
Communication
Manage and maintain all aspects of client and agency relationships, ensuring satisfaction and timely issue resolution. Serve as main point of contact for client inquiries and provide monthly business reviews on trends and SLAs. Utilize internal and external resources to stay current on industry changes and recommend process improvements.
Mortgage Servicing
Customer Service
Microsoft Excel
Negotiation
Relationship Management
Prepare mortgage insurance claims on assigned agency or investor-acquired properties. Complete reconciliation of all advances to be included in the claim. Validate all necessary supporting documents needed for the claim.
Mortgage Servicing
Claims Processing
Excel
Word
Ensure escrow area functions are performed promptly and correctly by monitoring reports and vendor activities. Provide training and mentoring to Escrow Department staff while overseeing special projects and deadlines. Prepare monthly FHA portfolio comparison reports and maintain data programming for escrow workstations.
Microsoft Excel
Mortgage Servicing
Data Processing
Communication
Team Leadership
Receive, open, sort, and scan incoming mail and checks, exporting data as required. Review and respond to customer email inquiries about Unclaimed Property. Perform data entry and document processing to ensure compliance and accurate transactions.
Data Entry
Microsoft Excel
Microsoft Outlook
Payment Processing
Mortgage Operations
Monitor and resolve litigated matters and title curative actions for delinquent loans, assigning monetary risk to the company. Assist counsel in developing legal strategies compliant with laws and investor guidelines, and report to senior management. Attend hearings and trials on behalf of the company, with travel potentially exceeding 50%.
Mortgage Banking
Legal Analysis
Microsoft Office
Communication
Manage, coach, and develop department operations and staff to maximize homeowner outcomes. Ensure consumer complaint responses comply with state/federal regulations and CFPB requirements. Oversee investor reporting, budgeting, vendor management, and policy development for mortgage resolution.
Leadership
Mortgage Servicing
Regulatory Knowledge
Microsoft Office
Budget Management
Lead quality assurance and monthly audits within the Underwriting department, mentoring the team and identifying process gaps. Manage loss mitigation pipeline, review foreclosure sale date reports, and ensure all files with sale dates are addressed. Handle escalated calls, written correspondence, and new hire training to uphold investor and client guidelines.
Mortgage Servicing
MS Office
Collections
Develop creative business intelligence solutions using SQL, views, and stored procedures. Design and maintain reports, dashboards, and custom files for internal and external clients. Collaborate with cross-functional teams to create scalable BI processes and ensure quality control.
SQL
Microsoft SQL Server
Business Intelligence
Data Analysis
Coordinate end-to-end project execution to ensure timely delivery of milestones and outcomes. Lead client discovery phase, including requirements gathering, stakeholder alignment, and solution design. Develop and maintain detailed project plans, timelines, and key milestones.
Mortgage Servicing
Project Management
Cross-functional Collaboration
Communication
Microsoft Office